Senior Business Analyst

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Celerity Consulting Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

📦 Logistics

⚡ Energy

Legal • Logistics • Energy

Celerity Consulting Group is a consulting firm specializing in empowering public utility organizations by converting complex data into clear, actionable intelligence. They aim to mitigate risk, optimize assets, and maximize project results in the energy sector. The company offers strategic consulting, project management, and expert data analysis services, focusing on electric and gas utility consulting, utility vegetation management, and litigation support. Celerity's extensive expertise helps clients prepare for, prevent, and protect against incidents, ensuring safety and performance. Their unique approach involves refining and converting raw data into valuable insights to support utility operations and engineering challenges.

📋 Description

• Engage with clients to understand and document business processes, needs, and objectives related to field service operations • Analyze and translate business requirements into functional specifications for enterprise solutions • Conduct gap analyses to identify shortcomings in current systems • Collaborate with technical teams to design solutions aligned with client requirements and industry best practices • Assist in configuring and customizing tools for specific client needs • Develop and execute test plans to verify requirements and quality standards • Write detailed user stories and test cases and execute tests • Log, track, prioritize, and validate defects • Guide new users through individual and collaborative UAT sessions • Navigate user discussions when bugs are uncovered or business needs are deprioritized • Serve as liaison between clients, project managers, and technical teams • Facilitate workshops and meetings to gather requirements, present solutions, and obtain stakeholder buy-in • Prepare and deliver presentations and reports to clients and internal stakeholders • Identify opportunities to improve client business processes through FSM solutions • Recommend best practices and innovative solutions to improve field service operations and efficiency • Monitor solution performance and suggest enhancements based on data analysis and client feedback • Develop training materials and conduct client training sessions • Provide post-implementation client support and optimize solution usage

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field required • Minimum of 7 years of experience as a Business Analyst, with a focus on Enterprise Field Service Management and mobile workforce solutions • Over 8 years of experience in implementing projects for enterprise systems (ERPs, CRMs, FSM, etc.) • Strong background in the utilities/energy/telecom industries • Demonstrated experience in requirements gathering, process analysis, and solution implementation • Hands-on experience with SQL to access, retrieve, manipulate, and analyze data • Hands-on experience with Jira, Confluence, MS SharePoint, process design tools (Vizio, Signavio, etc.) and similar PMO tools • Strong understanding of utility operations, asset management, and field service management (REQUIRED) • Excellent analytical and problem-solving skills • Exceptional communication and interpersonal skills • Strong project management skills, with the ability to manage multiple priorities and meet deadlines • Familiarity with business integration requirements across technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.) • Ability to travel to client sites, domestic and/or international, as required by project requirements • Consulting background with client-facing roles and stakeholder relationship management preferred • Proficiency in FSM software platforms a plus • Familiarity with GIS integration and mobile workforce management solutions • Knowledge of IoT, AI, and Machine Learning as applied to Field Service Management • Professional certifications related to Business Analysis (e.g., CBAP) or Project Management (e.g., PMP) preferred • Currently authorized to work in the United States on a full-time basis • Employment visa sponsorship is unavailable

🏖️ Benefits

• Employee welfare and development activities promoting team building • Formal training and certification • Medical Insurance • Dental Insurance • Vision Insurance • Disability Insurance (STD/LTD) • Flexible Spending Account • Health Savings Account • Basic Life/AD&D • 401(k) plan • Paid Time Off • Company Holidays • Leave of Absence • Remote work and Flexible Work Schedules (for qualified positions) • Employee Referral Program • Professional Development • Charitable Contribution Match