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Head of Product – Document Processing

Job not on LinkedIn

🕒 September 4

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

Where this job comes from

Posted on Continuous's careers page, not through a job board

First seen by Remote Rocketship September 4

Still open on Continuous's site. Checked 1 hour ago.

Logo of Continuous

Continuous

51 - 200 employees

🏦 Banking

☁️ SaaS

💳 Fintech

💰 Private equity on 2022-10

Banking • SaaS • Fintech

Continuous is a software company that provides an automation and orchestration platform built specifically for financial institutions. The platform automates critical banking workflows — including IT operations and batch processing, identity & access management, lending document intake and validation, and compliance reporting — and integrates with core processors, loan origination systems, document stores and productivity apps via 400+ banking-specific connectors. Continuous positions itself as an audit-ready, risk-reducing SaaS solution that helps banks and credit unions streamline operations, enforce access governance, and maintain examiner-ready traceability.

📋 Description

• Clarify lending segments with the strongest natural fit by institution size, lending model, workflow maturity, and operational pain points • Evaluate early customer usage to identify valuable workflows and workarounds • Review deal histories, renewals, and stalled opportunities to identify buying triggers, hesitation points, and product gaps • Build a data-backed view of Lending traction and identify priority workflows for product-market fit • Create the Lending strategy narrative, including target customers, priority problems, and committed outcomes • Establish and socialize product-market-fit indicators across Product, Customer Success, and Sales • Position Lending against manual processes, LOS add-ons, and BPO/consultants • Partner with Product Marketing on talk tracks and discovery flows • Shape the roadmap around the chosen ideal customer profile and close critical workflow, data handoff, configuration, and dependency gaps • Define and test the first 90 days of value plan with Customer Success and Implementation • Capture implementation evidence including time to value, iteration cycles, customer satisfaction, and referenceability • Maintain a forward-looking roadmap and validate expansion opportunities based on customer demand • Partner with Revenue leadership on commercial expectations and pipeline assumptions • Serve as the central voice for the Lending product line and guide its evolution into a scalable growth engine

🎯 Requirements

• Understands how lenders manage workflows, risk, and compliance • Turns lender insight into a sequenced strategy for building product-market fit • Differentiates real traction from noise using customer behavior, adoption patterns, and deal signals • Builds simple measures to track product-market fit progress • Engages deeply with lenders to uncover operational needs and translate them into product decisions • Builds trust with Product, Engineering, Marketing, Sales, and Customer Success • Keeps teams aligned on priorities through clear, evidence-driven leadership • Turns strategy into deliberate workflow depth and reliable delivery • Explains Lending strategy clearly to lenders, internal teams, and executives • Demonstrated ability to establish a lending-market point of view, define an ICP, shape product strategy, and validate repeatable value delivery

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