Banking Service Technician

🔥 13 hours ago

🐊 Florida – Remote

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💵 $25 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Convergint

Convergint

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Troubleshoot, repair, and perform preventive maintenance on banking security equipment • Install equipment and service existing customers by responding to service calls • Install, repair, rebuild, and service remote drive-up systems, audio, and video equipment • Handle locking mechanisms including drawer locks, vaults, secure keyways, and banking-specific systems • Install, program, test, repair, and service drive-up, locksmith, and electronic systems and equipment • Configure and support network systems and equipment for assigned projects • Perform preventative maintenance • Mentor less experienced staff • Handle moderately complex installations, including alert systems • Complete final connections, testing, and customer training for new units • Respond to customer service, scheduled maintenance, emergency, and after-hours calls • Identify project challenges and assist with strategies to minimize cost and schedule deviations • Inspect completed work for specification and manufacturer compliance • Estimate replacement equipment cost, time, and materials • Clean, maintain, adjust, calibrate, and service equipment • Troubleshoot malfunctioning equipment or software systems • Advise management regarding customer satisfaction, product performance, installation techniques, standards, and product improvements • Maintain a professional image and perform other requested duties

🎯 Requirements

• High School/GED or equivalent experience • Working knowledge of drive-up, locking, and electronic systems specific to the banking industry • Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system • Solid knowledge of mechanical and electrical systems • Strong oral and written communication skills • Customer focus • Adaptability • Preferred but not required: technical diploma and/or equivalent trade experience (e.g. Electrician) • Preferred but not required: 1 year of previous technician experience within a commercial, industrial, or facilities operation setting • Preferred but not required: experience in electronic, fire alarm & life safety, and/or building automation industries • Required specialization in at least one area: locksmiths, drive-up, or electronic security • Must execute work in accordance with State and local regulations and company health and safety policies and procedures

🏖️ Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan or company vehicle • Corporate Social Responsibility Day • Cell phone reimbursement (if applicable) • Paid parental leave

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