Clinical Consultant

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona – Remote

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💵 $66.1k - $88.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 18%

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Logo of CooperCompanies

CooperCompanies

10,000+ employees

Founded 1978

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Post-IPO Equity on 2021-12

Healthcare • Consulting • Food & Beverage

CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.

📋 Description

• Provide clinical design and product support to eye care practitioners, doctors, fitters, and staff through training, product education, contact lens consultation, and technical support • Respond to clinical and non-clinical consulting questions by phone and email • Evaluate clinical photos, scans, and other data to discuss lens parameter changes for optimal patient fits • Advise ECPs on MSA product lens designs and recommend products meeting practitioner and patient needs • Direct practitioners and related staff to clinical training materials • Collaborate with Clinical Consultants, Senior Clinical Consultants, Sales, and Customer Service • Balance inbound and outbound consultation calls, clinical services, and departmental cross-training • Identify prospective clients and refer them to Education Consultants or Sales team members • Attend lab seminars, conventions, and practitioner meetings to represent the company • Maintain documentation for lens designs, initial orders, and ECP lens parameter adjustments • Apply RA/QA knowledge to customer complaints and potential inquiries, including FDA incident-reporting requirements • Present case studies during team meetings • Perform the position effectively in a home office environment • Report to the Supervisor of Clinical Consultation

🎯 Requirements

• 2 years’ experience in contact lens fitting, consulting, or design – Preferred • Licensed fitting optician and/or NCLE certified – preferred • Seeking professional licensure and/or NCLE certification within 2 years of hire • Functional internet and a quiet private room required for patient-sensitive discussions • Good knowledge of Word, Excel, Outlook, PowerPoint, SharePoint, and Teams • Ability to learn Microsoft Dynamics or future necessary technology • Ability to multitask in a busy phone environment • Good verbal and written communication skills • Flexibility to travel within the Americas, not to exceed 10% • Must be authorized to work in the United States permanently and ongoing without future employer-sponsored work authorization

🏖️ Benefits

• Other types of compensation and benefits may be available • Remote, work-from-home setting • Equal employment opportunity workplace

Apply Now

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