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Stem Cell Clinical Specialist

Job not on LinkedIn

🕒 Yesterday

🌵 Arizona – Remote

infoinfo

💵 $70k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on CooperCompanies's careers page, not through a job board

First seen by Remote Rocketship Yesterday

Still open on CooperCompanies's site. Checked 53 minutes ago.

Logo of CooperCompanies

CooperCompanies

10,000+ employees

Founded 1978

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Post-IPO Equity on 2021-12

Healthcare • Consulting • Food & Beverage

CooperCompanies is a global, consumer-centric medical device company that supports how people want to live at every stage of life. The company is dedicated to improving lives by listening closely to healthcare providers and patients to fulfill the needs of today while focusing on the opportunities of tomorrow through innovation and strategic investment. Their prominent divisions, CooperVision and CooperSurgical, are committed to addressing issues such as myopia in children and supporting families struggling with infertility. CooperCompanies actively engages in sustainable practices and seeks to elevate standards of care with a strong focus on social and environmental impact.

📋 Description

• Communicate directly with clients, healthcare providers, and internal teams regarding Quality Standard Notification reports and inbound sample utility inquiries • Generate and distribute follow-up emails regarding sterility results for newborn stem cell samples • Communicate regarding routine scientific inquiries • Support Consumer Sales and Services by answering real-time clinical questions • Identify process-improvement opportunities for Quality Standard Notifications, sterility-result follow-up, and triage of inbound inquiries • Assist with auditing and updating Knowledge Base responses and Standard Response templates for basic FAQs • Support recruitment of client families into internal donation programs in line with appropriate protocols • Contribute to other clinical team projects as needed

🎯 Requirements

• Strong attention to detail and ability to handle multiple tasks simultaneously • Strong written and verbal communication skills • Basic skills in Excel, Word, and PowerPoint • 5+ years of experience in a clinical, laboratory, research, health education, or customer service role • Undergraduate degree in life sciences or a related field or equivalent relevant work experience required • Ability to work remotely from a home office

🏖️ Benefits

• Competitive total compensation plan • Variable pay opportunity • Benefit package • Remote position based in a home office • No travel required

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