Customer Service Representative

🔥 12 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Copart

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

📦 Logistics

📣 Marketing

💼 Consulting

Logistics • Marketing • Consulting

Copart is a global leader in online car auctions, headquartered in Dallas, Texas. The company specializes in connecting buyers and sellers of vehicles through its innovative VB3 technology platform. Founded in 1982, Copart provides a premier destination for the resale and remarketing of vehicles, which range from salvage to like-new conditions. With operations in multiple countries, it serves a diverse client base, including insurance companies and car dealerships, offering a fully online auto auction experience.

📋 Description

• Coordinate the release and pickup of vehicles • Communicate with body shops, vehicle owners, and insurance companies • Confirm vehicle pickup details and obtain vehicle release authorization from body shops • Obtain releases from vehicle owners • Arrange transport, including three-way calls with shops or tow companies when needed • Assist with personal item removal • Use the “DeCode This” tool to search VINs and gather vehicle information • Maintain accurate notes about each vehicle and all interactions • Meet daily performance goals, including making 100+ calls and processing 60+ live lots • Participate in weekly team meetings via Teams • Follow Copart policies and guidelines • Assist teammates and perform other duties as assigned by management

🎯 Requirements

• Minimum of one year office support experience in a customer service role • High school diploma or GED • Great communication skills, including phone communication and clear, concise writing • Typing speed of 45 WPM • Familiarity with basic 10-key • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) • Strong attention to detail • Problem-solving skills • Ability to multitask • Professional virtual appearance • Quiet, distraction-free workspace • Must be able to work occasional overtime • Bilingual skills are a plus

🏖️ Benefits

• 100% remote work • Company-provided equipment • Medical/Dental/Vision • 401k plus a company match • ESPP - Employee Stock Purchase Plan • EAP - Employee Assistance Program (no cost to you) • Vacation & Sick pay • Paid Company Holidays • Life and AD&D Insurance • Discounts • Clear, achievable performance goals with daily feedback • Weekly team meetings and support • Collaborative virtual team