Office Manager – Lender Services

🕒 March 25

🇺🇸 United States – Remote

💵 $60k / year

⏰ Full Time

🟢 Junior

📋 Administrative Assistant

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Copart

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

Copart, a global online auto auction company headquartered in Dallas, Texas is a top-performing S&P 500 company, as noted by The Wall Street Journal. Copart is a global technology leader in the online vehicle auction industry that connects its buyers and sellers via its patented cutting-edge VB3 technology. With a passion for excellence, Copart has a great company culture and strong dedication to our employees.

📋 Description

• Responsible for overall Planning, Organizing, Leading, and Controlling functions of Lender Services – Loan Payoff Operations • Manage all aspects of the P-O-L-C framework to meet budget, revenue, and customer satisfaction standards • Create a customer first environment for internal/external clients by offering unique and innovative solutions • Attract, recruit, develop and retain a diverse, high performing team • Create a highly engaged team environment to drive execution, innovation, productivity, and future leaders • Manage a virtual call-center environment with incoming and outgoing calls • Oversee team performance and address opportunities • Set goals and ensure employee success • Raise any concerns to Senior Operations Manager • Hold staff accountable for performance

🎯 Requirements

• Minimum of one year experience as a manager or position of leadership • Ability to solve complex problems and issues, utilizing strong analytical skills • Ability to develop, recommend and implement plans for continuous process improvement • Exceptional customer service skills and experience • Experience managing fully remote and/or hybrid teams • Proficient in all areas of Microsoft Office • Minimum of one year call center experience (preferred) • Experience working with financial institutions (preferred) • Ability to accurately and quickly generate and assess reporting data (preferred) • Bi-lingual (preferred)

🏖️ Benefits

• Medical/Dental/Vision • 401k plus a company match • ESPP - Employee Stock Purchase Plan • EAP - Employee Assistance Program (no cost to you) • Vacation & Sick pay • Paid Company Holidays • Life and AD&D Insurance • Discounts Along with many other employee benefits.