Medical Administrative Assistant

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🕒 November 21, 2025

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WOW Remote Teams

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🎯 Recruiter

B2B • eCommerce • Recruitment

WOW Remote Teams is a company that connects businesses with top-tier virtual professionals from Latin America, including virtual assistants, digital marketers, software developers, graphic designers, and more. Their services aim to help organizations save on salary expenses while providing quality talent that is bilingual and pre-vetted. With a focus on rapid hiring processes, clients can receive candidate matches within just three days, making WOW Remote Teams a cost-effective solution for scaling teams efficiently.

📋 Description

• Serve as a compassionate first point of contact for patients via phone, email, and messaging platforms. • Schedule appointments, manage provider calendars, and coordinate follow-ups using practice management tools such as PracticeQ and Spruce Health. • Support intake processes by gathering necessary documentation and ensuring patient records are complete and organized. • Assist with insurance-related tasks, eligibility checks, and basic administrative workflows as needed. • Maintain accurate digital files, notes, and communication logs to ensure timely, coordinated care across the clinic. • Provide empathetic support to patients navigating sensitive situations, demonstrating emotional intelligence and professionalism. • Uphold confidentiality standards and handle protected health information with care. • Collaborate with the clinical and administrative team to ensure smooth day-to-day operations and a positive patient experience.

🎯 Requirements

• Strong verbal and written communication skills in English. • Prior experience in administrative roles, preferably in healthcare or patient-facing environments. • High level of empathy, emotional awareness, and discretion. • Ability to navigate digital tools and communication platforms (Spruce Health, PracticeQ). • Organized, reliable, and proactive with a strong sense of responsibility. • Comfortable supporting individuals from diverse backgrounds, including LGBTQ patients. • Ability to manage multiple tasks while remaining calm, patient, and approachable.

🏖️ Benefits

• Full-time role • 100% remote position • Opportunity to work in an inclusive, mission-driven mental health setting • Exposure to modern digital health platforms and patient communication tools • Collaborative, supportive work culture with space to grow professionally