Inside Sales Associate

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Copper River Technologies

11 - 50 employees

As a Federally Recognized Alaskan Tribal 8(a) Certified Entity, Copper River Technologies understands that our Federal clients’ mission success is dependent upon creating a robust, high-performance IT infrastructure. For this reason, we are dedicated to delivering the technical products and expertise that help our clients solve critical cybersecurity, network infrastructure, mobility and cloud challenges. We believe that delivering exceptional products and services through cost effective platforms gives our clients more time to focus on what matters to them most- driving the innovation and performance they need to reduce cost and maximize their ROI.

📋 Description

• Partner with Account Executives to develop and execute strategic sales approaches • Conduct pre- and post-sales outreach to ensure customer satisfaction and address concerns • Coordinate and manage lead generation campaigns and prospecting activities • Qualify leads and schedule meetings or opportunities for Account Executives • Maintain and expand prospect and customer data within the CRM system • Generate customer quotes, proposals, and contracts • Support demand generation efforts through cold calling and outreach campaigns • Identify key decision-makers within target organizations to initiate the sales process • Recommend products and services that enhance customer satisfaction and profitability • Support reseller and partner communications throughout the sales cycle • Track and report on sales activities, pipeline progress, and market conditions • Coordinate with procurement teams to ensure timely order fulfillment and delivery commitments • Present product features, pricing, and terms while preparing sales documentation • Maintain accurate and up-to-date CRM records and sales reports • Stay current on market trends, customer preferences, and product offerings • Assist with marketing initiatives, including trade shows, events, and vendor engagements • Respond to routine product inquiries and escalate as needed

🎯 Requirements

• Bachelor’s degree in Marketing, Business Administration, Economics, Technology, Finance, or related field • Equivalent combination of education and at least 4 years of relevant business experience • 2–5 years of inside sales, sales support, or related experience • Experience supporting Federal or government sales environments is a plus • Strong customer service orientation with the ability to build and maintain relationships • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) • Experience working with Customer Relationship Management (CRM) systems • Excellent written and verbal communication skills • Strong analytical, organizational, and problem-solving abilities • High attention to detail with strong follow-up and time management skills • Self-starter with the ability to manage multiple priorities in a fast-paced environment • Ability to lift and move trade show materials and equipment as needed

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Open leave policy and paid holidays • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!

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