Deliverability Consultant

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cordial

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

📣 Marketing

☁️ SaaS

🤖 Artificial Intelligence

Marketing • SaaS • Artificial Intelligence

Cordial is a marketing technology company that specializes in cross-channel messaging and data-driven personalization. It offers a suite of tools including AI-driven customer data platform, journey orchestration, and identity resolution to enhance the personalization of marketing campaigns across email, SMS, and mobile apps. Cordial integrates customer data and orchestrates campaigns to drive higher revenue per message and improve marketer productivity, earning recognition for its AI capabilities. The platform helps businesses understand customer behaviors, create unified profiles, and execute marketing strategies at scale, all while ensuring a more human user experience.

📋 Description

• Advocate for clients and apply Cordial’s deliverability philosophy • Onboard and implement programs for a wide range of clients • Interpret deliverability data, including bounce logs, engagement recency, SNDS, and GPT • Provide actionable guidance through reports, business reviews, and regular client meetings • Work closely with Client Success Managers, Solutions Experts, and Support • Manage internal stakeholders and external client expectations on projects and timelines • Collaborate with Client Success, Strategy, and Support teams • Develop and share best practices with clients and internal teams • Document and record ongoing project work • Produce content for the blog and knowledge base • Identify process gaps and implement creative solutions • Monitor email communities and report industry trends affecting clients • Represent Cordial at industry functions and communities such as M3AAWG, EEC, EmailGeeks, and CSA • Occasionally assist with the sales process • Support implementation and onboarding of new clients • Take on side projects to improve processes and client experience

🎯 Requirements

• 3+ years of experience in a deliverability-related role • Familiarity with MTA service providers (Sparkpost, SendGrid, PMTA, etc.) • Expertise in sending to top-level ISPs and MBPs (Microsoft, Gmail, VMG) • Strong understanding of email authentication (SPF, DKIM, DMARC, ARC, BIMI, etc.), SMTP protocol, and industry best practices • Direct experience onboarding new clients, including IP and domain warmups • Ability to work autonomously and identify the next prioritized task • Ability to interpret high-level data for non-technical marketers and communicate it clearly • Experience consulting with C-level executives and other decision-makers • High emotional intelligence and strong communication skills • Strong troubleshooting and problem-resolution skills • Proficient in G Suite tools (Google Drive, Sheets, Docs, and Slides) • Ability to manage multiple open projects with varying complexity and priority • Ability to identify issues, recognize patterns, propose solutions, and create repeatable processes or documentation • Experience troubleshooting sending to APAC and EMEA regions a plus • Foundational understanding of APIs, SQL, and BI tools such as Tableau and Google Data Studio a strong plus

🏖️ Benefits

• Equity • Bonus • Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) match • Flexible time off • Monthly wellness stipend • Monthly cell phone stipend • Childcare yearly reimbursements • Continued education yearly reimbursements • Healthy work/life balance • DE&I efforts • Respectful and open culture

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