VP, Operations

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Core Health LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare • Healthcare Insurance • Social Impact

Core Health LLC is a Health Services Management company specializing in managing at-risk patients, including the elderly, disabled, and those eligible for Medicaid and Medicare-Medicaid programs. The company collaborates with integrated health systems, Medicare Advantage Plans, and Accountable Care Organizations to enhance patient care in their communities. They also operate Health Alliance Connect, an integrated care program focused on seniors and individuals with disabilities.

📋 Description

• Develop and lead partner operations strategies supporting the company’s mission, vision, and long-term growth • Mentor and coach partner operations leaders to company standards • Oversee day-to-day operations and performance of Regional Directors of Operations and clinical programs • Support program launches, expansions, and transitions, including staffing, processes, technology, and communication readiness • Lead or support field crisis and issue management to ensure operational continuity • Serve as primary operational executive contact for key hospital and clinical partners • Partner with Business Development and Implementation teams on account transitions and onboarding • Support contract renewals, expansions, and RFP responses with operational input and performance narratives • Collaborate with clinical, finance, revenue cycle, and internal operations teams to streamline workflows and implement best practices • Lead adoption of internal process, policy, and technology changes in the field • Identify performance gaps and lead targeted improvement initiatives, action plans, coaching, and change management • Implement systems and technologies supporting data-driven decision-making and standardized operations • Establish, track, and analyze operational KPIs and provide reports and insights to senior leadership and clients • Manage budgets and resource allocation for assigned markets • Recruit, develop, retain, coach, and performance-manage partner operations leaders and staff • Ensure compliance with company policies, contracts, and regulatory requirements • Develop field quality-control processes, including audits, site visits, and performance reviews • Identify and mitigate patient safety, regulatory readiness, and business continuity risks

🎯 Requirements

• Bachelor’s degree in Business, Healthcare Administration, Operations Management, or a related field required • Master’s degree (MHA, MBA, MPH, or related) preferred • Lean Six Sigma or similar process-improvement certification preferred • 7 or more years of progressive experience in operations leadership • Substantial responsibility for multi-site or partner operations • Healthcare experience strongly preferred • Proven record of achieving operational, financial, and quality targets with hospital or clinical leadership • Experience leading teams, implementing process improvements, and managing complex projects and organizational change • Experience working with hospital executives and physician leaders • Experience managing senior-level client relationships • Ability to supervise partner operations leaders and assigned staff, including performance management, coaching, and professional development • Strong strategic and operational leadership capabilities • High emotional intelligence and relationship-management skills • Ability to influence senior leaders, physicians, and cross-functional partners in matrixed organizations • Excellent analytical and problem-solving skills, including data, dashboards, and financial reports • Excellent written, verbal, and presentation skills • Knowledge of healthcare operations, hospital workflows, quality, patient experience, and regulatory considerations • Proficiency with Microsoft Office and collaboration tools such as Excel, PowerPoint, and Teams • Comfort using operational and analytics platforms • Willingness and ability to travel, potentially up to 75%

🏖️ Benefits

• Remote work arrangement • Equal opportunity employer • Drug-free workplace • ADA compliance as applicable