Insurance Specialist – Hospital Accounts, EPIC

🕒 August 11

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

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👻 Ghost score 65%

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CorroHealth

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

CorroHealth is a leading provider of clinically led healthcare analytics and technology-driven solutions, focused on enhancing the financial performance of hospitals and health systems. Their integrated solutions and advanced technologies aim to optimize the entire revenue cycle, offering services such as revenue cycle management, clinical documentation, medical coding, and denials management. With a commitment to improving financial health through intelligent technology and expert guidance, CorroHealth addresses complex payer-provider relationships and supports efficient healthcare operations.

📋 Description

• Review and resolve outstanding insurance balances on hospital-based patient accounts • Manage assigned insurance receivables to achieve business line expectations • Meet productivity, quality, accuracy, cash recovery, and monthly cash expectations • Complete timely follow-up on assigned accounts to prevent cash loss • Resolve insurance accounts within defined SLAs • Prioritize work and perform account research • Route accounts through appropriate client workflows • Navigate client host systems and patient accounting systems • Document actions, contacts, and next steps for account resolution • Use Epic and Prism for claim updates, request workflows, action-step entry, and account research • Request documentation according to account needs and compliance guidelines • Perform basic claim billing functions • Prepare appeals for payment to insurance companies when appropriate • Communicate intricate account information clearly • Work accounts within client standards, federal and state regulations, and compliance policies • Maintain knowledge of federal and state rules governing phone calls and collections, including HIPAA, Privacy Act, and FCRA • Attend training and incorporate training and policy changes into daily work

🎯 Requirements

• Must reside in the United States • 4+ years of experience in a healthcare receivables environment, primarily hospital-based (HB) • 4+ years of Epic experience • High School Diploma • Excellent oral and written communication skills • Basic computer skills and familiarity with widely used patient accounting software • Data management skills, attention to detail and accuracy, and good problem-solving skills • Ability to communicate successfully with patients, hospitals, insurance companies and Xtend Employees • Ability to work individually and as part of a team • Ability to concentrate for long periods of time • Proficient in numeracy skills and above average knowledge of administrative procedures • Ability to perform work at a computer terminal for 6–8 hours a day • Ability to lift and move material weighing up to 20 lbs. infrequently

🏖️ Benefits

• Professional development and personal growth opportunities • Continuing education and industry career development training

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