Intake Coordinator

Job not on LinkedIn

🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Counseling Works

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🧘 Wellness

Healthcare • Wellness

Counseling Works is a mental health and therapy practice offering outpatient counseling services to individuals, couples, families, adolescents, and specialized populations (LGBTQIA+, first responders, perinatal clients). They provide treatment for anxiety, depression, trauma/PTSD, substance abuse, eating disorders, relationship issues, and wellness-focused services (women's and men's wellness), using in-person and telehealth modalities and multiple Illinois locations. The practice emphasizes clinician matching, insurance acceptance, a structured intake/client journey, and a team of licensed therapists and support staff.

📋 Description

• Respond to client calls, emails, and texts • Match clients with the clinician who best fits their needs, preferences, insurance, and availability • Walk clients through insurance, paperwork, and what to expect at their first session • Follow up to keep each client’s intake moving forward • Complete intake steps across systems so clients and clinicians are ready for day one • Handle cancellations and reschedules, and keep records accurate • Collaborate with the intake team, clinicians, and admin staff

🎯 Requirements

• 1–2 years in customer service, client services, sales, scheduling, front desk, healthcare administration, or a similar people-facing role • Comfort on live calls and with learning new computer systems • Strong organization and attention to detail • Respect for confidentiality and sensitive information • Quiet, private home workspace and reliable internet • Nice to have: experience in a therapy practice, medical office, or behavioral health setting, or familiarity with HIPAA

🏖️ Benefits

• Paid time off • 401k with company matching • Medical, dental, and vision insurance

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