Manager, IT Systems – Data Architecture

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $9k - $11k / month

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🚰 Data Engineer

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Coursedog

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📚 Education

☁️ SaaS

🤝 B2B

💰 $90M Private Equity Round - Coursedog on 2023-03

Education • SaaS • B2B

Coursedog is an Intelligent Academic Operations Platform that unifies how higher education institutions manage scheduling, curriculum, catalogs, assessment, and related academic processes. The cloud-native SaaS system syncs with student information systems and other campus tools in real time to streamline curriculum management, academic scheduling, faculty workload, event scheduling, assessment cycles, and catalog publishing. Coursedog is used by colleges and universities to improve operational efficiency, support student success, enable digital modernization, and provide analytics and workflow automation across academic operations.

📋 Description

• Lead the systems, integrations, and operational infrastructure supporting business operations across the company. • Manage tier-1 IT support and resolve day-to-day issues with internal tools. • Design data flows and integrations across systems while leading projects and supporting AI tooling. • Collaborate with Operations, Finance, and Legal departments for efficiency. • Handle occasional off-hours responsibility for critical system outages. • Aim to establish a centralized internal knowledge base, audit internal platforms, enhance identity and access management, assess readiness for SOC 2, and create sustainable IT operational processes.

🎯 Requirements

• 5+ years in IT operations, business systems, data engineering, or systems engineering, with prior experience leading projects, mentoring teammates, and/or owning a domain end-to-end • Hands-on experience administering modern SaaS environments (Okta or similar IdP, Google Workspace or M365, Salesforce, an HRIS, a finance or ERP system, support and engineering tools). • Strong Jira administration experience and comfort supporting cross-functional operational workflows • Strong experience designing and maintaining data models, integrations, and pipelines, with fluent-level SQL skills and hands-on experience using modern cloud data warehouses and ETL/ELT tooling such as Snowflake, BigQuery, Redshift, dbt, Fivetran, or Airbyte • Practical, hands-on AI fluency — you've used Claude, ChatGPT, Copilot, Cursor, or similar tools to do meaningful work, helped others adopt them, and have a point of view on what works • Experience operating — not just observing — a security compliance program (SOC 2, ISO 27001, HIPAA, or similar) • Track record building integrations via APIs, iPaaS tools (Workato, Tray, Zapier at scale), or native connectors • Ability to translate ambiguous business needs into scalable technical solutions, communicate tradeoffs clearly, and build strong working relationships across technical and non-technical stakeholders • Bias toward documentation, automation, and self-service over becoming a bottleneck.

🏖️ Benefits

• This is a 4-month contract role with the intention to convert to a full-time position. • Candidates who join the team full time will be eligible for our competitive comprehensive benefits package, including medical, dental, and vision insurance, unlimited paid time off, and retirement savings options.