Sales Solutions Engineer – Ed Tech

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $110k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Coursedog

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📚 Education

☁️ SaaS

🤝 B2B

💰 $90M Private Equity Round - Coursedog on 2023-03

Education • SaaS • B2B

Coursedog is an Intelligent Academic Operations Platform that unifies how higher education institutions manage scheduling, curriculum, catalogs, assessment, and related academic processes. The cloud-native SaaS system syncs with student information systems and other campus tools in real time to streamline curriculum management, academic scheduling, faculty workload, event scheduling, assessment cycles, and catalog publishing. Coursedog is used by colleges and universities to improve operational efficiency, support student success, enable digital modernization, and provide analytics and workflow automation across academic operations.

📋 Description

• Deliver customer-specific demos and proofs of concept • Support Account Executives and Account Managers across new-logo and expansion motions • Validate use cases before demos and throughout scoping • Lead integration and security discussions with prospects and reviewers • Review requirements, flag outliers, and secure cross-functional sign-off • Score opportunities using the Implementation Risk model • Draft and QA RFP/RFI and security questionnaire responses using Claude • Maintain the RFP Response Library • Support late-stage contract and MSA negotiations • Act as product, security, and integration SME • Build ROI analyses for strategic accounts • Travel for in-person presentations and key account support • Own the CX call as the final pre-booking alignment checkpoint • Produce implementation hour estimates and ISF • Generate dynamic SOWs from Salesforce data • Define in-scope and out-of-scope boundaries and identify legitimate ISF expansion • Surface gotchas and proactively negotiate non-standard items • Track SOW redlines through cross-functional Slack channels • Share the Implementation Readiness Guide • Produce documented handoffs for every closed-won deal • Review Claude-generated SE Summaries from Gong/Glyphic calls before delivery to Customer Success • Maintain cross-functional visibility through go-live • Maintain roadmap-aligned demo environments • Build customized demos using Devin and AI tooling • Document customizations and feed relevant output into targeted outreach • Maintain rapid-response GTM support channels • Facilitate bi-weekly enablement on product updates, competitive intelligence, and demo best practices • Curate release note digests, enablement materials, and competitor research • Liaise with Product and Customer Success and provide structured market feedback • Support Marketing and SDR thought leadership through webinars, white papers, blogs, and conferences • Partner with Engineering and Security on integrations, accessibility, and compliance certifications • Contribute to continuous feedback across GTM, Customer Success, Product, and Engineering • Log SE requests, record customer interactions, and maintain transparent reporting • Document or automate repeatable solutions

🎯 Requirements

• 3+ years in Solutions/Sales Engineering, Solutions Consulting, or Solutions Architecture • Customer-facing experience in higher education operations, Product, Customer Success, or Integration Engineering considered • Hands-on ability to configure and customize product environments • Strong SaaS background • Comfort with integrations and enterprise security conversations • Proven ability to run demos that move deals • Ability to influence executive decision makers • Exceptional communication and ability to translate technical detail into business value • Team orientation and documentation discipline • Bigger-picture and process-oriented thinking • Ability to estimate delivery costs and maintain scope discipline in SOWs • Working fluency with AI tools such as Claude or equivalent for drafting, QA, summarization, documentation, and repeatable workflows • Judgment to verify AI output and identify errors • Growth mindset and willingness to improve processes • Ability to travel for client meetings, conferences, and GTM events

🏖️ Benefits

• Medical, dental, and vision coverage with employer premium contributions • Spring Health mental health support • XP Health vision benefits • Carrot Fertility family planning support • One Medical primary care • Health Savings Account (HSA) and Flexible Spending Account (FSA) • Safe Harbor 401(k) plan from day one • 4% employer match on total compensation • Unlimited paid time off • Remote-first work flexibility • Equity grants aligned to role and tenure • Equity grants reviewed and adjusted with promotions • Up to 6 weeks of Paid Bonding Leave at 100% of base pay for all parents • Additional 6 weeks of Paid Medical Recovery Leave at 100% of base pay for birthing parents

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