Account Manager

🕒 September 23

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 8%

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• Open for 49 days.

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Coverdash

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

💼 Consulting

📦 Logistics

📣 Marketing

💰 $13.5M Series A - Coverdash on 2024-02

Consulting • Logistics • Marketing

Coverdash is a digital insurance platform that provides instant, tailored business insurance for small businesses, startups, e-commerce merchants, and freelancers. It offers products such as general liability, business owners policies, workers' compensation, cyber, professional liability, and management liability through a self-service dashboard, instant certificates of insurance, and one-line embedded integration (npm/component) for partners to deliver insurance within their platforms.

📋 Description

• Manage and retain a portfolio of commercial P&C accounts up to $4MM in annual premium • Serve as primary point of contact for client servicing, renewals, and coverage questions • Own the renewal process end to end, including proactive renewal conversations before quote delivery • Explain coverage, pricing, and policy changes • Manage client expectations during underwriting delays, market constraints, or carrier issues • Resolve client concerns and escalate internally when needed • Execute policy servicing, including endorsements, certificates of insurance, audits, billing coordination, and cancellations • Maintain accurate client records in AMS and CRM • Partner with carriers, wholesalers, and internal teams • Adhere to service standards, SLAs, and escalation protocols • Work closely with technology teams as the insurance subject matter expert to help shape processes, systems, and products

🎯 Requirements

• 2+ years of commercial P&C experience in account management, brokerage, sales or customer success • Active Property & Casualty license in good standing • Strong knowledge of commercial P&C coverages, renewals, endorsements, and servicing requirements • Proven ability to own the renewal process end to end, including proactive client consultations prior to quoting • Experience managing escalations and protecting the client experience during underwriting or carrier challenges • Excellent written and verbal communication skills • Demonstrated success managing and retaining large or complex books of business • Strong organizational, prioritization, and decision-making skills in high-volume environments • Advanced proficiency with CRM and AMS platforms and core business tools

🏖️ Benefits

• Remote-first role; work from anywhere in the US • NYC office available for in-person collaboration • Working hours aligned to your time zone • Modern tools designed specifically for insurance brokers • Fast-paced, high-impact environment where ownership and results matter • Equal opportunity workplace and affirmative action employer • Optional diversity survey; participation is voluntary and does not affect the application

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