Enrollment Specialist

Job not on LinkedIn

🔥 20 minutes ago

🇺🇸 United States – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Covista

WebsiteLinkedInAll Job Openings

10,000+ employees

📡 Telecommunications

🤝 B2B

Telecommunications • B2B

Covista is a company that (based on available public context) operates in telecommunications and network services. The provided text contains only website/CSS and cookie-consent markup and does not include product, size, or funding details. Publicly available information about Covista commonly describes it as a provider of voice, data, internet and related network solutions for businesses and carriers, focusing on telecom services rather than consumer retail. If more specific company materials are provided (e. g. , an about page, product descriptions, or press releases) the description and industry selections can be refined.

📋 Description

• Build trusted relationships with current and potential students • Use in-depth knowledge of university programs and features to provide excellent service to prospective students • Understand students' personal and professional development goals and identify appropriate higher education programs • Master the enrollment process, including specialized areas such as financial aid • Communicate brand value propositions and offer the right program and start date through phone, mail, fax, and direct mail • Use critical thinking and problem-solving skills to resolve student issues • Guide prospective students through the university's enrollment process • Assess potential applicants and determine whether they are qualified to apply and enroll in academic programs, including doctoral and alumni programs • Conduct quality inbound and outbound communications and increase lead activity • Complete accurate applications and maintain professional relationships • Track and enter information into computer software while ensuring accurate, confidential student information • Maintain positive student relationships to support program persistence and generate referral activity • Collaborate with the direct team and other functional departments • Participate in training sessions and activities facilitating student enrollments and team collaboration • Perform other duties as assigned • Comply with all policies and standards

🎯 Requirements

• Bachelor's Degree required • 1+ year of customer service, account management, or relationship-building experience preferred • 1+ year of previous admissions experience preferred • Working knowledge of Microsoft Office (Word, Excel, PowerPoint) preferred • Must possess a confident telephone presence • Must possess excellent verbal, written, and interpersonal communication skills • Must be self-motivated and able to work effectively in a team environment • Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards • Possess a high level of understanding of products and degree programs offered to students • Must possess effective time management skills, sense of urgency, and ability to plan and prioritize daily activities • Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment • Must possess the ability to receive constructive feedback and demonstrate accountability • Must possess critical thinking, problem-solving skills, and good judgment • Must successfully complete Enrollment Specialist training, including product evaluations and telephone assessments before being certified as an Enrollment Specialist • Must maintain confidential student data in line with the Covista Code of Conduct and Ethics policy • Must comply with Covista Code of Conduct and Ethics policy in all professional activities

🏖️ Benefits

• Health, dental, vision, life and disability insurance • 401k Retirement Program + 6% employer match • 15 Days of Paid Vacation Days each Calendar Year • 12 Paid Holidays + 2 floating holidays

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