Client Trainer II

Job not on LinkedIn

🔥 17 minutes ago

🇺🇸 United States – Remote

💵 $55.6k - $83.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Delivering high-impact, educational and consulting content both onsite and through virtual training sessions to Cox Automotive dealer clients • Promoting and delivering both on-site and virtual instruction and operation of products, within domain, for single, multi-point and strategic account new installs • Maintaining in-depth knowledge of all assigned products in domain, including product settings, features and benefits, system functionality, and settings cause and effect relationships • Customizing training curriculum and consulting to dealer needs and present products in a clear, concise manner • Communicating all dealership training documentation, including training agenda, daily training reports with class attendance and training issues, training recaps, support tickets, and other training communication • Keeping up to date on current automotive trends and best practices

🎯 Requirements

• BS/BA with 2 years’ related work experience, OR MS and up to 2 years’ related work experience OR 6 years’ related work experience with no degree • Highly motivated self-starter capable of working independently and in a team environment • Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement • Comfortable with extensive weekly and overnight travel • Exceptional listening skills, ability to problem solve, and patience with customers of all skill levels • Demonstrated ability to work in a team-oriented, collaborative environment • Strong working knowledge of Microsoft Office applications required • High energy, enthusiastic, determined, and able to motivate customers to use Dealer Solutions Software products

🏖️ Benefits

• Health insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid time off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO) • Seven paid holidays throughout the calendar year • Up to 160 hours of paid wellness annually for their own wellness or that of family members • Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave