Performance Manager

Job not on LinkedIn

🔥 13 hours ago

🏈 Alabama, Florida – Remote

🏈 Alabama – Remote 🐊 Florida – Remote

💵 $75k - $112.6k / year

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Build and maintain relationships with external clients • Ensure client needs drive priorities, decisions, and activities • Drive success through product utilization, product upgrades, group harvest sales, and revenue retention • Own the client relationship on behalf of the company and advocate for client needs internally • Protect monthly revenue where long-term client contracts may not be in place • Identify interest in additional products and harvest additional accounts • Expand and upsell product functionality to increase revenue growth • Collaborate with other Performance Managers to provide seamless experiences for clients with multiple products • Manage assigned accounts independently and effectively • Build upgrade and harvest revenue opportunities • Retain clients through virtual screen-share engagements and occasional onsite visits • Improve product utilization, business processes, and client goal attainment • Build relationships with dealership clients and staff at all levels • Develop action plans for at-risk clients using consultative strategies • Identify barriers and core problems preventing clients from meeting objectives • Make strategic recommendations using independent problem-solving • Provide responsive guidance and influence clients to leverage product capabilities • Monitor and analyze account performance and trends • Monitor system red flags and emergencies and take immediate action • Improve processes and systems during client engagements • Maintain product knowledge and conduct training on product releases and enhancements • Identify and moderate complex issues independently • Conduct analysis and make recommendations to build software ROI • Support new or lower-level Performance Managers through job shadowing and training • Maintain client relationships and internal metrics • Assist with or own special projects, including dealer workshops/webinars, product ownership, new-hire training, and outside vendor events • Complete internal tasks and training in a timely manner • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in a related discipline and 4 years’ experience in a related field, or a master’s degree and 2 years’ experience, a Ph.D. and up to 1 year of experience, or 8 years’ experience in a related field • Valid driver's license required • Safe driver • 4+ years experience in a retail automotive dealership setting • 4+ years managing digital marketing strategies for a single rooftop or dealer group • Proven sales acumen • In-depth conceptual and practical knowledge of client engagement and retail automotive • Proficiency in Microsoft suite of technologies, screen share technologies, and other relevant software systems • Ability to work effectively with all levels at an automotive dealership or dealer group • Ability to track progress using software and collaborate with software partners • Expert-level verbal and written communication • Exceptional listening skills and ability to detect problems/risks remotely • Ability to ask open-ended questions and provoke healthy debates • Strong client focus and customer service skills • Persistent, proactive, highly motivated self-starter passionate about client satisfaction • Ability to work remotely and independently with limited supervision • Ability to work collaboratively through remote sharing technologies • Ability and eagerness to learn complex technology and basic understanding of web-based systems • Ability to travel potentially up to 50%, including in-market, overnight, and occasional weekend travel • Must clear a pre-employment drug test • Must be currently authorized to work in the United States for any employer without current or future sponsorship • No OPT, CPT, STEM/OPT, or visa sponsorship now or in the future

🏖️ Benefits

• Annual incentive/commission target of $27,000.00 • Competitive salary and bonus/incentive plans • Flexible time-off policies and accommodating work schedules • Comprehensive healthcare benefits, including multiple options for individuals and families • 401(k) retirement plans with company match • Inclusive parental leave • Fertility coverage and adoption assistance • Professional development and continuing education opportunities • Financial wellness/planning resources • Vacation with pay • Seven paid holidays annually • Up to 160 hours of paid wellness annually for employee or family wellness • Bereavement leave • Time off to vote • Jury duty leave • Volunteer time off • Military leave • Parental leave • Flexible vacation/wellness days and/or PTO • Reasonable accommodations for qualified applicants or employees with disabilities