District Manager – Parts & Service

🔥 14 hours ago

🗻 New Hampshire, New York, +1 more states – Remote

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💵 $80.7k - $109.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of General Motors

General Motors

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• Serve as a sales professional and business liaison for GM Sales and Service Agreements with dealers • Act as a consultant to dealers on business plan development and implementation • Own district revenue, retention, and customer experience • Serve as a trusted advisor to dealership leadership • Drive revenue growth, KPIs, and execution of Customer Care & Aftersales programs and initiatives • Prepare for and conduct standardized dealer contact processes focused on dealer needs and GM performance goals • Analyze dealer marketing and merchandising plans and recommend ways to increase service lane traffic • Create and execute annual business plans and countermeasures • Address and resolve aftersales customer needs, including SPAC, CAC, and TAC cases and Goodwill/Warranty/Policy requests • Execute marketing, customer retention, financial analysis, and training initiatives • Travel frequently to dealerships throughout the assigned territory

🎯 Requirements

• Bachelor’s Degree or Equivalent Experience • 2+ years of experience leading, guiding and improving dealership Fixed Operations • Proficient automotive industry knowledge and business acumen, including service operations, warranty administration and customer experience • Proficient knowledge of dealership service and parts operations • Knowledge of Automotive Parts and Service Systems • Knowledge of Dealer Operating Report and Fixed Analysis Tools • Knowledge of dealership profit department structure and interconnectivity • Consultative selling skills • Effective oral and written persuasive and informative communication skills • Must live in the assigned territory or relocate to within a 50-mile radius of Rutland, Vermont • Must be legally authorized to work without GM immigration sponsorship now or in the future • Ability to legally operate a motor vehicle regularly • Successful completion of a Motor Vehicle Report review • Willingness to travel at least 50% or more frequently

🏖️ Benefits

• Bonus potential through an incentive pay program based on company performance, job level, and individual performance • Medical insurance • Dental insurance • Vision insurance • Health Savings Account • Flexible Spending Accounts • Retirement savings plan • Sickness and accident benefits • Life insurance • Paid vacation and holidays • Tuition assistance programs • Employee assistance program • GM vehicle discounts • Potential relocation benefits

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