Pre Service Specialist, Preadmissions, Patient Access

🔥 15 hours ago

🏰 Missouri – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of CoxHealth

CoxHealth

10,000+ employees

Founded 1906

🏥 Healthcare

🧘 Wellness

📚 Education

Healthcare • Wellness • Education

CoxHealth is a regional, not-for-profit integrated health care system serving southwest Missouri, operating hospitals, urgent care centers, clinics, specialty services (including cardiology, cancer care, orthopedics, neurology, and pediatrics), home health, and ancillary services. With hundreds of physicians, extensive outpatient locations, training and residency programs, and community-focused patient resources, CoxHealth provides comprehensive clinical care, patient support services, and health education to individuals and families across the Ozarks.

📋 Description

• Work in a fast-paced call center environment • Receive incoming and make outgoing phone calls • Serve as a liaison between patients, payers, and other healthcare team members • Manage orders • Verify patient demographics, insurance information, medical necessity, and pre-authorization requirements • Calculate patient estimates based on scheduled services, contracted plans, reimbursement allowances, benefits, and out-of-pocket thresholds • Assist with rescheduling patient appointments when required • Perform preliminary Financial Assistance screening to determine eligibility • Facilitate Financial Assistance applications • Schedule appointments with the Financial Navigation Team

🎯 Requirements

• High School Diploma or equivalent • Preferred: 1 year pre-registration, scheduling, financial counseling or equivalent education/experience • Excellent customer service and interpersonal skills • Knowledge of medical terminology or CPT or procedure codes • Strong computer and relevant application use skills • Ability to multi-task in a fast paced environment • Ability to effectively adapt and respond to urgent needs and requests • Demonstrates initiative and self-motivation • Demonstrates understanding and consistent practice of need for privacy and confidentiality • Preferred: CHAA or CRCR

🏖️ Benefits

• Medical insurance • Vision insurance • Dental insurance • Retirement with Employer Match • 20+ hours/week benefits eligibility • More benefits available through CoxHealth’s comprehensive benefits program

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