Collections Officer

🔥 26 minutes ago

🏈 Alabama, Florida, +9 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🍑 Georgia – Remote

💵 $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

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CPM Federal Credit Union

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1955

🏦 Banking

👥 B2C

Banking • B2C

CPM Federal Credit Union is a member-focused financial institution that provides consumer banking services. The organization offers checking and savings accounts, certificates, IRAs, loan products (application available online), online banking and payment services, and maintains branch locations; its website emphasizes fraud-alert guidance and displays rates & fees and convenient account-opening features.

📋 Description

• Contact members regarding delinquent accounts and find suitable resolutions • Discuss financial arrangements, potential legal actions, and viable payment plans • Provide financial counseling • Apply collection techniques including due date extensions, consolidations, and repossessions while maintaining legal compliance • Use skip tracing to locate individuals associated with delinquent accounts • Recommend accounts for repossession and foreclosure and ensure timely collateral recovery • Prepare documentation for small claims court complaints and post-judgment actions • Analyze delinquency reports and maintain accurate collection records • Collaborate with team members and other departments on collections strategies • Deliver exceptional, efficient, member-focused service and help members regain financial stability

🎯 Requirements

• Previous collections experience in a financial institution is beneficial • Knowledge of collection procedures, laws, and regulations • Understanding of Credit Union loan products, policies, and default clauses • Familiarity with deposits, account ownership, and insurance • Basic understanding of U.S. Bankruptcy Code and Small Claims Court system • Strong communication and interpersonal skills for professional relationships • Teamwork and collaboration abilities • Detail-oriented approach for accurate documentation and record-keeping • Confidentiality and integrity in handling sensitive information • Must be flexible to work evenings and weekends as per department needs • High school diploma or equivalent • Must be available Monday–Thursday 8 am–5 pm and Fridays 8 am–6 pm • Eligible to work remotely from AL, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA

🏖️ Benefits

• 401(k) match • Educational assistance • Ongoing professional development • Wellness programs • Employee discounts • Career Progression Program • Remote work from an eligible state • Employee-centric workplace recognized as a “Best Place to Work” for 2026

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