Delivery Director

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $150k - $180k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cprime, Inc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Cprime, Inc. is a full-service consulting firm that specializes in transformative ServiceNow solutions to enhance customer experience, employee experience, and technology excellence. As a strategic enterprise consulting partner, Cprime utilizes its extensive expertise to drive innovation and agility across businesses, providing experience-driven solutions that align with modern technology trends and human innovation. With a focus on enterprise agility, digital transformation, and scaled agility, the company offers integrated capabilities in custom software development, DevOps, and cloud services. Cprime is dedicated to optimizing business technology and enhancing operations through strategic partnerships with core technology platforms. Additionally, Cprime provides comprehensive training and development solutions to bridge skills gaps and foster innovation across organizations.

📋 Description

• Provide strategic direction, governance, and delivery oversight for complex enterprise Atlassian engagements • Ensure successful project delivery within agreed scope, timelines, budgets, and quality standards • Build and maintain relationships with key client stakeholders as a trusted advisor on Atlassian solutions and enterprise transformation • Lead client business reviews, executive stakeholder meetings, and engagement health assessments • Proactively identify and manage delivery risks, escalations, and continuous improvement opportunities • Drive customer satisfaction, retention, and long-term engagement success through measurable business outcomes • Own engagement financial performance, including budgets, profitability, margins, forecasting, and resource utilization • Oversee Statements of Work, contractual commitments, scope management, and resource planning • Establish, monitor, and communicate delivery, financial health, and client satisfaction KPIs • Partner with Finance, Sales, and Delivery leadership to maintain financially healthy and operationally efficient engagements • Improve delivery processes, resource allocation, and overall practice performance • Provide delivery oversight for Atlassian implementations, Cloud migrations, integrations, and enterprise platform optimization • Collaborate with Solution Architects and technical teams on scalable, high-quality solutions aligned with client objectives • Support pre-sales activities, including solution planning, effort estimation, SOW development, and delivery strategy • Partner with Sales and Practice Leadership on account expansion and additional service offerings • Stay current with Atlassian technologies, Cloud capabilities, AI-enabled solutions, and industry best practices • Lead, coach, and mentor delivery managers, consultants, and technical resources • Drive resource planning, staffing alignment, utilization, and team performance • Conduct performance discussions, provide coaching, and support professional development • Partner with Talent Acquisition and Practice Leadership on hiring needs and workforce planning • Foster a collaborative, accountable, and high-performing delivery culture across globally distributed teams

🎯 Requirements

• 8+ years of experience in professional services, technology consulting, or enterprise delivery management • 5+ years of experience with Atlassian technologies, including Jira, Confluence, Jira Service Management (JSM), and Atlassian Cloud • 3–5+ years of people management experience, including hiring, coaching, mentoring, and leading technical or consulting teams • Proven experience managing large-scale enterprise client engagements and complex technology implementations • Strong financial acumen, including engagement budgets, profitability, margins, resource utilization, and forecasting • Experience developing and managing Statements of Work, delivery plans, and client engagement strategies • Strong understanding of Agile methodologies, SDLC, DevOps, and enterprise technology processes • Demonstrated ability to build executive-level client relationships and manage multiple concurrent engagements • Experience partnering with Sales and Solution Architecture teams on pre-sales activities and account growth • Excellent communication, leadership, stakeholder management, and problem-solving skills • Ability to thrive in a fast-paced, collaborative, globally distributed consulting environment • Atlassian Solution Partner or enterprise technology consulting experience preferred • Experience with Atlassian Cloud migrations, Assets, Atlassian Rovo, and enterprise-scale platform implementations preferred • Familiarity with ITSM, Agile transformation, DevOps, and enterprise integrations preferred • Atlassian, PMP, SAFe, or other relevant Agile/project management certifications preferred • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent professional experience preferred • Approximately 20% travel may be required based on client engagements and business needs • Legal right to work in the United States

🏖️ Benefits

• Medical, vision, and dental plans through Blue Cross Blue Shield • Ten paid standard holidays • Up to twenty days of paid time off per year for vacation and/or sick time • Four weeks of paid parental leave if eligibility requirements are met • 401(k) plan; eligible to enroll thirty days after start date • Potential annual company 401(k) match on a discretionary basis if eligibility requirements are met • Bonus programs rewarding achievements and contributions • Monthly cell phone stipend for all full-time employees • Annual health and wellness stipend for all full-time employees • Remote work arrangement

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