Specialty Care Patient Engagement Director

🔥 4 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $176.6k - $294.3k / year

⏰ Full Time

🔴 Lead

👔 Director

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Translate Patient Engagement and brand strategy into actionable go-to-market plans • Build and evolve launch plans for new and existing Patient Engagement programs and capabilities • Tailor GTM frameworks across pre-launch, launch, growth, and maturity phases • Drive cross-functional action items, timelines, milestones, and readiness criteria • Develop and maintain SOPs, call guides, guardrails, training materials, and patient education collateral • Represent Patient Engagement in Review Committee/MLR processes and submit resources for review • Partner with Legal and Compliance on permissions, approvals, and supporting documentation • Ensure approved resources are loaded, tagged, current, findable, and available on content platforms such as Amplify/Centris • Develop customer/account and patient population targeting models • Build and maintain segmentation and tiering criteria • Lead territory mapping, workload analysis, territory alignment, call planning, and multichannel engagement models • Monitor field force effectiveness and equip patient-facing teams with approved tools and materials • Improve coordination among Patient Engagement, Sales, KADs, Medical, Access and Reimbursement, and other customer-facing teams • Support Year Beginning, Mid-Year, and POA meeting planning • Partner on KPIs, metrics, dashboards, field technology, and reporting tools • Shape reporting requirements and track targeting effectiveness, channel performance, and program productivity • Deliver performance insights and recommend strategy or execution adjustments • Translate execution results into strategic narratives for leadership and brand marketing • Develop Patient Engagement team competencies and enable leaders to coach against them • Serve as liaison across Marketing, Sales, Patient Solutions, Medical, Legal, Compliance, Digital, and other functions • Create internal training resources and support adoption of GTM tools and processes • Maintain Patient Engagement scope and guiding principles

🎯 Requirements

• 8+ years of combined pharmaceutical experience across consumer marketing, operations, and strategy • Demonstrated track record of leadership and high performance • Experience leading others in a matrix organization • Ability to manage direct and indirect reports with authority • Ability to influence key stakeholders internally and externally • Proven executive communication skills and leadership qualities • Forward-looking and results-oriented, with effective planning, prioritization, and organizational project skills • Strong project management skills and ability to deliver multiple short-term and long-term projects simultaneously • Track record of leading and managing complex programs and teams to deliver improved outcomes • Strong strategic skills, including identifying and addressing major strategic challenges and balancing short-term needs with long-term vision • Strong interpersonal skills • Excellent written, verbal communication, and presentation skills • Good judgment and high ethics • Must be authorized to be employed in the U.S. by any employer • Permanent work authorization in the United States required • U.S. work visa sponsorship is not available now or in the future • Willingness to travel 25%

🏖️ Benefits

• Bonus target of 20.0% of base salary through Pfizer’s Global Performance Plan • Eligibility to participate in Pfizer’s share based long term incentive program • 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation, holiday and personal days • Paid caregiver/parental and medical leave • Medical, prescription drug, dental and vision coverage • Relocation assistance may be available based on business needs and/or eligibility

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