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Cranial Technologies, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare Insurance • Biotechnology

Cranial Technologies, Inc. is a leading provider in the treatment and research of plagiocephaly, a condition affecting the head shape of infants. The company specializes in the use of the DOC Band®, a custom-designed helmet therapy that helps to correct and reshape infants' head deformities. Cranial Technologies is committed to providing high-quality care and outcomes for families, offering no-cost evaluations and personalized treatment plans across over 100 clinic locations nationwide. With a strong focus on early detection and a comprehensive process involving precision imaging and custom fittings, Cranial Technologies strives to reshape children's lives through safe and effective treatment methods. Additionally, they provide extensive support and education for parents, along with flexible insurance and payment plans.

📋 Description

• Provide outstanding customer service to all of our families • Coordination of information between referring physicians, insurance companies and our own treatment clinics • Obtain insurance authorizations • Research, review, and effectively document benefits, eligibility, and authorization requirements within our system alongside our Verifications Team • Accurately review benefits and eligibility to ensure our families can make an informed decision regarding the cost associated with treatment • Communicate cost shares, co-payments and financial responsibilities with our patients families

🎯 Requirements

• 1 – 2 years customer service or related experience • 1 – 2 years experience with computer software such as Microsoft Outlook and Adobe • Investigative, curious and problem solving mindset • Strong organizational skills and attention to detail • Self-motivated, task-oriented mindset with a strong ability to multi-task • Ability to work on a team as well as independently • Personable, warm, empathetic, and professional verbal and written communication style with team members as well as those seeking treatment

🏖️ Benefits

• Medical, Vision, and Dental Insurance • 401k Retirement Plan • 3.5 Weeks Paid Time Off plus 7 paid Holidays • Life Insurance • Short/Long Term Disability Insurance • Opportunity for performance based bonuses