Director, Software Engineering – Order Management

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🔥 9 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

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🧑‍💻 Full-stack Engineer

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Crate and Barrel

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

Crate and Barrel is an industry-leading home furnishings specialty retailer founded in 1962 that helps people build purposeful homes across a family of brands including Crate & Barrel, Crate & Kids, CB2, and Hudson Grace. A leader in omnichannel and direct-marketing retail, the company operates more than 100 stores in the U. S. and Canada, supports international franchise locations and eCommerce platforms in multiple countries, and offers curated sourcing, production, custom delivery and set-up in over 90 countries. Owned by the Otto Group, Crate & Barrel emphasizes the physical retail experience alongside robust digital and eCommerce capabilities and employs roughly 7,500 associates.

📋 Description

• Drive the modernization of the Enterprise Order Management platform in partnership with the architecture leadership, ensuring high availability, sub-second latency for inventory calls, and fault-tolerant order routing during peak retail traffic • Oversee the end-to-end engineering of Distributed Order Management (DOM) capabilities, including complex fulfillment logic, split-shipment optimization, and pre-sourcing strategies • Provide strategic leadership and direction for a large software engineering department, encompassing multiple teams and managers • Develop and execute the long-term technical vision, strategy, and roadmap for your areas of responsibility in alignment with overall company strategy • Drive engineering excellence, innovation, and operational efficiency across the department as well as champion agile practices • Lead, mentor, and grow a team of engineering managers and senior technical leaders • Oversee the end-to-end delivery of major software programs and product initiatives, ensuring quality, scalability, and timeliness • Collaborate closely with executive leadership, product management, and business partners to define product strategy and ensure engineering efforts support business goals • Manage resource allocation and long-range capacity planning and ensure fiscal responsibility within your organization • Champion the adoption of cutting-edge technologies, modern architectural patterns, and agile best practices • Establish and maintain high standards for software quality, system reliability, and security

🎯 Requirements

• 12+ years of progressive experience in software engineering, with at least 5+ years in senior leadership roles (e.g., Senior Manager, Director) managing large teams and complex projects • Extensive experience working with, implementing, or modernizing enterprise-grade Order Management Systems (OMS) such as IBM Sterling OMS, Blue Yonder (BY) Order Management, Manhattan Active Omni, or Salesforce Order Management • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field (MBA or advanced technical degree is a plus) • Demonstrable experience in setting and executing technical strategy for a significant engineering function • Extensive experience with agile/lean development practices and scaling them across multiple teams

🏖️ Benefits

• Medical/Dental/Vision • Life insurance and Disability • Retirement and 401(k) match • Paid time off, wellness time and volunteer time • Merchandise discount and EAP resources • Tuition Reimbursement