Technology Solutions Trainer

Job not on LinkedIn

🕒 July 1

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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CRC Insurance Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1982

🏨 Hospitality

🏭 Manufacturing

📦 Logistics

Hospitality • Manufacturing • Logistics

CRC Insurance Services is a comprehensive insurance brokerage firm specializing in wholesale insurance solutions. They offer a broad range of services including property, casualty, and professional liability coverage, focusing on providing tailored solutions for various industries such as construction, healthcare, and environmental sectors. By leveraging extensive market access and expert knowledge, CRC aims to meet the unique needs of its clients, ensuring they receive optimal insurance protection and support.

📋 Description

• Manage the broker experience throughout the new build and renewal process • Collaborate with internal and external stakeholders • Provide technical training and support • Analyze client needs to recommend appropriate technology solutions • Contribute to process improvement initiatives and maintain high level of customer service • Conduct initial training and intake meetings with sales, brokers, and BenAdmin to review necessary information for carrier installations • Gather missing information required, identify obstacles, set appropriate expectations, establish trust, offer additional training if needed, and build a relationship with broker • Enhance sales for assigned markets and improve current strategy of the company by demonstrating a working knowledge of all technology product offerings • Demonstrate adaptive training styles to target audience’s capabilities during regular client trainings and demos • Analyze clients’ business needs and pain points and address them through promotion of technology solutions available

🎯 Requirements

• Degree in technology-based field or HS diploma/GED with 3-4 years working with technology software required • Outstanding verbal and video presentation skills • Positive attitude toward customer service (solution oriented and ability to deal with ambiguity) • Ability to professionally articulate clearly and conversationally, and compose clear, concise, professional correspondence and response letters/emails to internal and external clients • Ability to work in a team environment and build strong cross functional relationships • Competent PC skills, proficiency in MS Office products and web browsers • Proficient in conducting technical product demo/training sessions on a regular basis • Demonstrated ability to easily learn new systems, applications, and technology • Demonstrated ability to manage workload in many stages of process management • Ability to manage to deadlines effectively • Excellent research and problem-solving skills with strong attention to detail • Demonstrates ability to follow a regular business cadence to organizing their workload, priorities, and activities in a timely manner • Minimum of three years related experience in fields of Insurance, BenAdmin, broker agency, carrier and benefits insurance

🏖️ Benefits

• Access to medical, dental, vision, life, disability, and AD&D insurance • Tax-advantaged savings accounts • 401(k) plan with company match • Generous paid time off programs including company holidays, vacation and sick days, new parent leave • Restricted stock units and/or a deferred compensation plan