Account Solutions Representative

🔥 15 hours ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $17 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Credit Acceptance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

💸 Finance

💳 Fintech

🚘 Automotive

Finance • Fintech • Automotive

Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.

📋 Description

• Create solutions to help customers avoid becoming further past due and bring accounts current • Create solutions to cancel or stop vehicle repossession • Handle predominantly inbound and outbound customer phone calls through the company phone system • Contact customers behind on auto loan payments consistently, efficiently, and lawfully • Work professionally and respectfully with customers to bring and keep accounts current • Keep customer contact information up to date • Use the call model to set promises that help bring accounts current and/or cancel repossessions • Support additional customer service requests

🎯 Requirements

• High School Diploma • High speed internet connection with a minimum of 15mbps download speed • Previous customer service and/or collection experience in call center environment (nice to have) • Experience in the finance or automotive industry (nice to have) • Experience in any position where you had to demonstrate excellent customer support or persuasive skills (nice to have) • Must work the mandatory five-week virtual training Monday through Friday, 8am–5pm PST, starting on 11/09/2026 • Schedule availability for one of the listed schedules • Remain compliant with company policies, processes, and legal guidelines • Attendance as required by department

🏖️ Benefits

• Uncapped monthly bonus potential • Paid bi-weekly • Annual hourly pay increases based on performance • Paid Time Off • Holiday pay and paid holidays • Quarterly profit sharing • Medical, Dental, Vision • Paid training • Computer equipment provided (monitors, mouse, keyboard, webcam) • Paid parental time • 401k with employer match • Tuition reimbursement • Growth opportunities to advance your career • Ongoing training and development • Monthly fitness reimbursement • Adoption assistance • Discounts for physical fitness, restaurants, travel, technology, shopping, and more • Social, Community Service, and Diversity & Inclusion committees • Flexible scheduling • Work from home/remote