
1001 - 5000 employees
Founded 1972
💸 Finance
💳 Fintech
🚘 Automotive
Finance • Fintech • Automotive
Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $20 - $22 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 1972
💸 Finance
💳 Fintech
🚘 Automotive
Finance • Fintech • Automotive
Credit Acceptance is a company that specializes in providing auto financing solutions to individuals, including those with bad credit history or no credit history at all. With over 50 years of experience, Credit Acceptance has helped more than 4 million consumers secure financing for vehicle purchases. The company operates a network of over 15,000 dealers and offers customers the ability to pre-qualify for auto financing, which does not impact their credit score. Furthermore, Credit Acceptance provides educational resources and tools, such as payment and auto price calculators, to assist customers in managing their finances and understanding their credit options. The company's mission is to drive possibility by offering financial solutions that give individuals the opportunity to improve their financial situation and secure reliable transportation.
• Review and process Dealer Enrollment Packages according to established company policies • Process dealer change requests accurately and in a timely manner • Support Sales throughout the enrollment process • Support additional internal and external requests • Process assigned FACT sheets with focus on timeliness, accuracy, and quality • Maintain accurate and reliable reporting • Ensure dealer documents are accurate, legible, and compliant with corporate policy • Participate in ongoing feedback and performance improvement • Work Monday–Friday, 9:00 am–5:00 pm EST
• High school diploma required; Bachelor’s degree preferred • Experience using Excel and Word • Customer Service Experience • Ability to speak clearly, professionally, and articulately on the telephone • Ability to document records clearly and efficiently • Ability to learn quickly and apply knowledge learned • Proficiency in Microsoft Word, Excel, and Outlook • Ability to handle difficult conversations professionally • Self-motivated and demonstrates urgency and initiative • Ability to work independently in a fast-paced environment • Knowledge of enrollment process, licensing requirements, dealer groups, and key operating systems • Required degrees must have been earned at accredited institutions of Higher Education
• 401(K) match • Adoption assistance • Parental leave • Tuition reimbursement • Comprehensive medical, dental, and vision coverage • Flexible work options including work from home, on site, and hybrid positions • Company-provided technology packages • Extensive growth opportunities and promoting internally • Ongoing business training and career development opportunities • Bonus compensation • Quarterly profit sharing • Annual merit bonuses • Generous PTO and holidays, including 27.5 total days during first full year of employment • Casual work environment • Flexible schedules
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