Clinical Supervisor – Grave Yard Shift

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Logo of Crisis Connections

Crisis Connections

201 - 500 employees

🤝 Non-profit

🏥 Healthcare

🌍 Social Impact

Non-profit • Healthcare • Social Impact

Crisis Connections is a non-profit organization dedicated to fostering resilience and wellbeing by connecting individuals to accessible and compassionate support. Operating for 50 years in the Seattle-King County area, they provide free, 24/7 crisis intervention services including the King County 988 Crisis Line, WA Recovery Help Line, and Teen Link for youth. Their mission focuses on supporting individuals experiencing emotional distress, mental health crises, and suicide prevention through various resources and community trainings, making a significant impact on the mental health landscape in their region.

📋 Description

• Supervise, coach, and support crisis line staff and volunteers • Provide clinical guidance and mentorship during real-time crisis situations • Support daily operations in a 24/7 crisis contact center • Train staff on best practices, policies, and crisis intervention techniques • Monitor call and performance trends to ensure quality and consistency • Partner with internal leaders and external behavioral health providers • Serve as a trusted clinical resource for staff at all experience levels

🎯 Requirements

• Master’s degree in Counseling, Social Work, Psychology, or a related field • Qualified as a Mental Health Professional under Washington State standards (active or license-eligible) • Licensure (or associate licensure) in counseling or social work • Experience supporting individuals in crisis • Strong communication, documentation, and computer skills • Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. • Crisis Connections will reimburse the cost of obtaining the credential. • Preferred Experience with crisis lines, helplines, or phone-based assessments • Training or facilitation experience • Background in call center or multidisciplinary environments

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Generous paid time off and paid holidays • Retirement and transit benefits • Ongoing training and professional development • A mission-driven, inclusive workplace committed to equity and belonging

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