Personal Injury Legal Assistant

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🔥 0 minutes ago

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Logo of Crisp Professional Development

Crisp Professional Development

11 - 50 employees

Founded 1990

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Crisp Professional Development is an organization focused on enhancing professional skills through various training courses. They offer a wide range of programs including leadership, management, communication, and HR courses designed for individuals and teams. As an accredited center for the Institute of Leadership and Management (ILM), Crisp is committed to delivering bespoke development opportunities that cater to the unique needs of their clients, ultimately aiming to make a positive difference in their professional lives.

📋 Description

• Conduct introductory calls and maintain long-term communication through emails, texts, and calls • Support the end-to-end management of approximately 120 personal injury cases • Draft and send letters of representation • Negotiate claims and liens with insurance companies • Use Filevine for precise case tracking and timely, accurate updates • Independently execute case management tasks with minimal micromanagement • Collaborate closely with Brenda to improve client experiences and case outcomes

🎯 Requirements

• 2–3 years of personal injury legal support experience • Strong proficiency in Filevine • Familiarity with Washington state personal injury law, including PIP agreements and lien processes • Confident, empathetic communication skills for frequent client calls, texts, and emails • Ability to take initiative and manage casework independently without micromanagement • Comfortable working fully remotely using Gmail, Google Chat, and related tools • Spanish proficiency is a plus, not required

🏖️ Benefits

• Work remotely from anywhere in the world • Autonomy to operate independently • Growth in responsibilities over time • Direct collaboration with Brenda • Supportive, results-driven culture • Clear communication and proactive problem-solving environment • Continuous improvement without micromanagement

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