Junior Account Manager, MSP

🔥 13 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cross Country Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🎯 Recruiter

☁️ SaaS

💰 $3.8M Post-IPO Equity - Cross Country Healthcare on 2004-08

Healthcare • Recruitment • SaaS

Cross Country Healthcare is a healthcare-focused staffing and workforce solutions company. It provides clinical and non-clinical staffing services including travel nursing and allied assignments, locum tenens for physicians and advanced practice providers, per diem/local staffing, permanent placement, school professionals, home health/PACE services, and executive/interim leadership placements. It also offers employer-facing workforce solutions such as MSP/internal resource pools, locums vendor management, on-demand crisis staffing, international solutions, and recruitment process outsourcing, plus a technology platform (vendor-neutral VMS/Xperience), analytics/insights, and related advisory services.

📋 Description

• Manage daily account operations to ensure efficient position management and excellent customer service • Manage travel assignments for Nursing and Allied staff • Manage staffing services and client relationships • Liaise between recruiters, internal team members, facilities, and approved vendors • Follow up on candidate presentations • Maintain accurate position and facility information • Assist with order intake and enter orders into internal and external tools • Audit open positions for accuracy • Distribute open positions to appropriate vendor partners • Review candidate applications for quality and compliance • Maintain Service Level Agreement standards • Ensure accurate performance metrics data, including fill rates, time to fill, and renewal rates • Communicate submission outcomes and facility/MSP concerns • Follow up with facilities on pending submissions, extensions, upgrades, P1s, and performance • Document and communicate placements, declinations, and assignment-specific information • Prepare assignment confirmations • Escalate concerns and provide recommendations • Collaborate with Compliance Coordinators to ensure credential compliance of healthcare professionals and subcontractors • Participate in meetings with Account Managers and leadership to plan position-management and customer-service strategies • Provide superior service to internal and external customers • Provide team coverage when necessary • Perform other duties as assigned

🎯 Requirements

• High School Diploma or equivalent required • Sales acumen and negotiation skills required • Prefer knowledge of the healthcare staffing industry • Proven track record of working with multi-disciplinary teams to provide exceptional customer service preferred • Bachelor’s degree preferred • Equivalent combination of education and experience sufficient to successfully perform the essential functions of the job