
5001 - 10000 employees
đź’¸ Finance
đź’° $400M Debt Financing on 2021-11
Finance
CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.
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5001 - 10000 employees
đź’¸ Finance
đź’° $400M Debt Financing on 2021-11
Finance
CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.
• Lead a team of Forensic Underwriters and oversee day-to-day team operations • Support resolution of post-closing conditions on Bond, Agency, and Non-Agency loans during purchase review • Provide guidance, answer loan-level inquiries, and manage escalations • Address escalated investor rebuttals and guide formal written responses • Direct complex deficiency correction • Manage team tasks, assignments, and workload balancing • Provide employee development and performance coaching • Assist with onboarding and training • Monitor performance metrics and report documentation accuracy, timeliness, and compliance to management • Suggest process improvements to increase efficiency, accuracy, and compliance • Review production and processes to identify trends for the Forensic Underwriting Manager • Monitor department reports, due dates, aged loans, and investor turn times • Clarify acceptable defect cures with investors • Monitor the loan pipeline and provide status updates to the Forensic Underwriting Manager • Ensure the team meets monthly goals • Review rebuttal denials and work with the Forensic Underwriting Manager on resolution options
• High School Diploma or equivalent • 2+ years of experience in a Team Lead or senior role • Experience in addressing investor conditions and exceptions • Experience working in Encompass, preferred • Knowledge of regulatory rules and regulations • Understanding of Agency, Non-Agency, Bond, and Non-QM guidelines • Excellent communication skills • Excellent problem-solving skills to determine solutions and identify alternative resolutions within acceptable guidelines • Skilled at prioritizing completing multiple tasks within a given period • Skilled at independently making decisions • Excellent customer service skills with internal employees and external vendors • Proficient in Microsoft Office Suite
• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401(k) • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Equal employment opportunity and diversity and inclusion culture
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