Loan Processor Manager

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Lead the branch Loan Processing Team Leads and Loan Processors. • Provide leadership, support, and guidance to the processing team. • Work with all processors to improve the quality of the loan file being submitted to underwriting and closing. • Maintain a pipeline of loans. • Identify loan level defects and common post-closing conditions. • Coach processing team members. • Communicate with all employees; provide support and answer questions. • Act as the first point of contact for processing related branch issues. • Learn interdepartmental functions and responsibility. • Run, analyze, and manage prebuilt processing reports. • Participate in new branch onboarding to review files flow and expectations. • Work closely with departments to identify areas of strengths and weakness. • Conduct weekly processing staff meetings.

🎯 Requirements

• Minimum 3 years’ mortgage processing experience. • Minimum 3 years’ FHA/VA/FNMA/FHLMC loan processing experience. • Experience in employee training, preferred. • Knowledge of closing and title requirements, loan processing and automated underwriting systems. • Encompass LOS experience, preferred. • Excellent communication skills.

🏖️ Benefits

• medical • dental • vision • company-provided short-term disability • employee assistance program • wellness program • 401K