Scrum Master

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Scrum Master + Agile Coach

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Lead agile software projects from product conception to release • Collaborate with engineers, product managers, and stakeholders to understand product and project objectives and expected outcomes • Facilitate stand-up, backlog refinement, sprint planning, sprint reviews, and retrospectives • Remove team impediments and maintain agile metrics in information radiators • Track, analyze, and report velocity, cycle time, sprint burndown, and predictability metrics • Coach team members and CCM employees on agile principles, frameworks, and best practices • Promote collaboration, transparency, accountability, and continuous improvement • Oversee the portfolio intake pipeline end-to-end • Triage submissions and ensure items are ready for intake review sessions • Enforce the single-path intake rule and redirect direct requests through the proper process • Coordinate intake review, portfolio sync, and portfolio leadership meetings • Surface options and recommendations without making priority or sequencing decisions • Maintain portfolio-level visibility across Jira, including accurate dashboards and current initiative statuses • Maintain the portfolio health scorecard for delivery, governance, and KPI health signals • Coordinate cross-portfolio dependencies and escalate unresolved conflicts • Maintain the portfolio exception log with resolution tracking • Support quarterly portfolio planning, including capacity planning, objective setting, and backlog review

🎯 Requirements

• 4+ years of Scrum Master experience • CSM or PMI-ACP certification preferred • Advanced experience leading large web-based software projects and delivering new products • Experience in a dynamic environment involving frequent software releases • Experience operating in a portfolio or program management context, managing intake, capacity, and delivery visibility across multiple teams simultaneously • Advanced understanding of agile principles and frameworks • Experience implementing agile practices across sprint-based and Kanban teams • Knowledge of Jira or equivalent tools for portfolio tracking, board management, and reporting • Knowledge of software engineering, databases, analytics and reporting, and cloud concepts • Comfortable facilitating working-level and leadership meetings • Ability to present portfolio health, risks, and recommendations clearly and concisely • High attention to detail • Excellent organizational, analytical, and problem-solving skills • Ability to identify, evaluate, and resolve complex challenges in dynamic environments • Skilled in managing competing priorities and driving work to successful completion across multiple teams and initiatives • Skilled in building collaborative working relationships and communicating effectively with cross-functional teams and stakeholders • Must work within Eastern Standard Time Zone working hours to support the East Coast region

🏖️ Benefits

• Competitive compensation plan • Medical insurance • Dental insurance • Vision insurance • 401K • Company-provided short-term disability • Employee assistance program • Wellness program • Robust benefits package • Equal employment opportunity and diversity and inclusion culture