Talent Acquisition Partner – Closing & Conversion

🕒 June 24

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CrossCountry Mortgage, LLC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💸 Finance

💰 $400M Debt Financing on 2021-11

Finance

CrossCountry Mortgage, LLC is one of America’s leading retail mortgage lenders, providing a range of mortgage solutions for homebuyers, homeowners looking to refinance, and those seeking home equity loans. They offer a comprehensive suite of services including home purchase loans, mortgage refinancing, and home equity lines of credit (HELOC). The company prides itself on helping clients navigate the home buying process with ease, whether they are first-time buyers or seasoned investors. Known for their competitive interest rates and efficient loan processing, CrossCountry Mortgage aims to support their clients in achieving their home ownership and financial goals.

📋 Description

• Partner with branch and divisional leadership to support strategic growth initiatives across established, high-performing teams • Collaborate with internal recruiting teams to align on candidate pipelines, priorities, and market strategy • Focus on attracting and securing experienced, high-producing Mortgage Loan Officers and teams • Own the final stages of the recruiting lifecycle, driving candidate conversion from offer through acceptance and onboarding • Lead advanced-stage candidate engagement, including presenting opportunities, addressing questions, and guiding final decision-making • Lead high-impact candidate closing conversations, effectively positioning CrossCountry Mortgage’s value proposition, compensation structure, and growth opportunities • Influence and convert qualified candidates into hires through a consultative, relationship-driven approach • Partner with leadership to craft and present competitive, customized offers aligned with candidate motivations and business objectives • Facilitate transparent and professional discussions regarding compensation, transition expectations, and onboarding • Develop and execute tailored closing strategies for high-value candidates, leveraging market intelligence, production data, and competitor insights • Drive offer acceptance rates by proactively identifying risks and addressing candidate concerns throughout the decision-making process • Serve as the primary point of contact for late-stage candidates, ensuring a seamless and high-quality experience through offer acceptance and onboarding transition • Build and maintain relationships with top talent to understand career objectives, production drivers, and long-term goals • Leverage production data, market insights, and industry tools to identify trends and inform recruiting strategies • Maintain awareness of the competitive landscape, including talent movement and organizational positioning within the mortgage industry • Track and analyze closing metrics, including offer acceptance rates and declines, to continuously improve conversion strategies

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience • 7+ years of experience in mortgage banking, retail lending, or financial services, preferably within high-production or large-scale mortgage organizations • Experience as a Recruiting Manager at a high-performing organization supporting $2B+ in production or within a top-tier mortgage competitor ($5B+ annual volume) • Advanced understanding of mortgage production metrics, including loan volume, pipelines, and performance indicators • Skilled at leveraging data, market intelligence, and industry insights to inform strategy and influence outcomes • Excellent relationship management skills, effectively influencing and engaging candidates in advanced stages of the hiring process • Excellent communication, negotiation, and business acumen, successfully navigating complex and sensitive discussions • Skilled in operating independently in a dynamic, performance-driven environment while collaborating across teams

🏖️ Benefits

• medical • dental • vision • 401K • company-provided short-term disability • employee assistance program • wellness program