Associate Manager, Learning & Development Operations

🕒 August 4

🏄 California, Texas, +2 more states – Remote

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💵 $86k - $135k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of CrowdStrike

CrowdStrike

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Oversee operational delivery of Learning & Development programs, ensuring initiatives are executed on time, within scope, and aligned with organizational priorities. • Develop and maintain standardized processes and operational workflows that support scalable learning delivery. • Coordinate with program managers, facilitators, HR partners, and vendors to ensure seamless program execution. • Lead operational planning and delivery for virtual, hybrid, and in-person learning programs. • Provide direction, coordination, and leadership for a team of L&D direct reports. • Manage logistics for in-person leadership programs, workshops, and learning events. • Coordinate vendor relationships, venue contracts, facilitators, and event services. • Oversee on-site program logistics, including participant management, schedules, materials, and learning environments. • Manage learning materials, branded program resources, and swag inventory. • Support administration and optimization of the learning management system and related learning technologies. • Track program participation and learning metrics for reporting and continuous improvement. • Manage internal communications and marketing for Learning & Development programs. • Maintain and update the Learning & Development CrowdConnect intranet site. • Support integration of AI-enabled learning tools and emerging technologies. • Identify opportunities to improve learner experience, operational efficiency, and program scalability. • Proactively identify and solve problems. • Contribute to ad-hoc projects supporting department objectives and cross-functional company goals.

🎯 Requirements

• Bachelor’s degree in human resources, Business, Organizational Development, Analytics, or related field, or equivalent experience. • 4+ years of experience in Learning & Development, HR program management, learning operations, or related HR program delivery roles. • 3+ years of people management of at least 2 direct reports • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. • Experience supporting or coordinating corporate learning programs or HR initiatives. • Strong organizational, project coordination, and event scheduling skills with the ability to manage multiple initiatives simultaneously. • Experience working with learning technologies or HR systems. • Experience facilitating and leading instructor-led classes and workshops in both a virtual and in-person learning environment. • 4+ years of experience managing logistics and execution of in-person training, workshops, or internal employee events. • 3-4 years of experience writing and managing internal communications, intranet content, or program marketing. • Proficient Experience with Docebo LMS, Skillsoft Percipio, or similar enterprise learning platforms. • Experience using AI tools to analyze data and identify trends or insights. • Knowledge of learning evaluation models such as ADDIE or Kirkpatrick. • CrowdStrike participates in the E-Verify program.

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Health insurance • 401k • Paid time off • Eligibility for bonuses • Equity grants

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