Agency Operations Manager – AI First

🔥 3 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $18 - $23 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.
• 6 open roles for a team of 11.

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CrucialPoint

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📣 Marketing

🤝 B2B

🛍️ eCommerce

Marketing • B2B • eCommerce

CrucialPoint is a retention-focused marketing agency that specializes in precision Email, SMS, Loyalty, and Mobile App retention strategies for mid-market to enterprise consumer brands. They offer services across lifecycle marketing—email and SMS program management, loyalty program design, in-app messaging and push unification, pricing & discounting strategy, and technical audits & platform migrations (e. g. , Klaviyo). Their site highlights measurable outcomes (subscriber growth, revenue lift, YoY digital revenue growth) across verticals like home furnishings, health & wellness, fashion, and QSR, and emphasizes certification on leading marketing platforms.

📋 Description

• Work directly with the founder to roll out and run operational processes across CrucialPoint and Symby • Turn defined processes into working systems, including ClickUp structure, templates, checklists, SOPs and cadences • Build and run AI-driven workflows for reporting, QA, capacity tracking and task setup using AI tools connected to ClickUp, Slack and ESPs through MCP • Run the weekly delivery rhythm by tracking due dates, ownership, slipping work and blockers • Keep the team on process and on schedule • Track team capacity before committing to new work • Own consistent onboarding for new clients and team members • Flag problems early and propose fixes

🎯 Requirements

• 4+ years running operations, project management or delivery at a marketing or digital agency • AI-first operations experience; use AI daily and have connected AI tools to systems such as ClickUp, Slack or an ESP through MCP or similar • Ability to show something built using connected AI tools • Hands-on email and lifecycle marketing experience • Experience working inside an ESP such as Klaviyo, Braze or similar • Ability to assess whether a flow or campaign plan is appropriate • Strong hands-on experience with ClickUp • Detail-oriented and driven • Fluent written and spoken English • Availability during US Mountain Time business hours

🏖️ Benefits

• Part-time to full-time • Flat-rate structure possible once established • 90-day trial period with clear milestones, then ongoing • Remote work • Independent contractor arrangement

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