Sales Support Associate

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🔥 0 minutes ago

🌲 North Carolina, Pennsylvania – Remote

🌲 North Carolina – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤑 Sales

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Crump Roofing

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏗️ Construction

👥 B2C

Construction • B2C

Crump Roofing is a residential roofing contractor founded in 1999 that specializes in architectural composition shingles, metal and tile roofs, and roof repairs for homeowners in northern Idaho and eastern Washington. The company emphasizes quality installation as a Pabco Preferred Contractor and GAF Authorized installer, offers free quotes, and highlights decades of combined experience and local service locations including Rathdrum, Coeur d’Alene, Spokane and surrounding communities.

📋 Description

• Produce qualified illustrations and provide presale support to meet producer objectives in a timely manner • Provide product and carrier information to producer groups and internal staff • Maintain detailed product and financial knowledge on all carriers • Develop working knowledge of internal and carrier software packages • Run appropriate illustrations based on knowledge of the competitive life insurance environment • Provide producers with illustrations and other marketing materials • Proactively follow up on all presale activity • Document requested illustrations for sales follow-up using a CRM system • Participate in educational development through internal and carrier training on competitive markets, products, and industry trends • Maintain departmental illustration workflows and SLAs for phone and illustration turnaround time

🎯 Requirements

• Effective interpersonal and written communication skills • Excellent customer service skills for internal and external customers • Effective time management and prioritization skills • Ability to accomplish multiple tasks simultaneously • Ability to work independently and in a team environment • Ability to work in a self-directed fashion • Experience with PCs in a Windows environment • Proficiency in basic computer applications, including Microsoft Office • Ability to analyze problems and develop solutions • Ability to communicate with individuals at all organizational levels • Bachelor's degree or equivalent education, training, and work-related experience • Excellent telephone etiquette skills • Maturity, competitiveness, and a good work ethic • Preferred: knowledge of the insurance industry, products, and sales processes

🏖️ Benefits

• PTO • Medical insurance • Dental insurance • Vision insurance • Retirement savings • Disability insurance • Life insurance