Learning Management System Manager

🕒 September 11

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Crunch Fitness

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1989

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Crunch Fitness is a health club chain that leads the industry in fusing fitness and entertainment. Since opening in 1989, Crunch has aimed to make working out enjoyable, renowned for its unique group fitness classes and programming tailored for a diverse member base. Crunch is more than just a gym; it's a vibrant fitness community catering to people with different goals and diverse exercise routines.

📋 Description

• Manage the administration, governance, performance, and ongoing development of Crunch's Docebo LMS • Collaborate with internal stakeholders and the franchise network to drive LMS adoption and align learning programs with organizational objectives • Directly manage the Crunch Connected Administrator position and oversee day-to-day LMS operations • Serve as the internal subject matter expert for LMS functionality, configuration, reporting, integrations, and best practices • Translate business requirements into scalable LMS solutions and evaluate organizational and system changes • Ensure LMS structure supports acquisitions, new club openings, ownership changes, and organizational restructures • Monitor system integrations and ensure proper testing, validation, and reconciliation of data and processes • Escalate and resolve complex LMS issues involving multiple systems, integrations, or data sources • Maintain LMS vendor relationships and oversee contracts, invoices, and support needs • Lead LMS reporting strategy, advanced analytics, and dashboard development • Manage governance and accuracy of monthly course completion reporting, leaderboards, and recognition programs • Monitor completion rates and learner engagement to improve network-wide performance • Recommend and implement platform enhancements improving scalability, efficiency, reporting, data quality, and user experience • Maintain SOPs and governance standards for LMS processes and projects • Support homepage improvements, communications, and gamification initiatives • Provide direction, coaching, and development for the Crunch Connected Administrator • Establish priorities, delegate responsibilities, and support knowledge transfer and escalation management • Contribute to cross-functional initiatives

🎯 Requirements

• Bachelor's degree in Adult Education, Business, Human Resources, or related field, or equivalent experience • 1-2+ years of hands-on Docebo LMS administration experience • Strong knowledge of LMS administration, including users, learning plans, groups, branches, roles, enrollments, reporting, and integrations • Proven ability to troubleshoot complex system issues and develop scalable solutions • Strong data and reporting acumen • Strong analytical, organizational, project management, and problem-solving skills • Ability to assess risk and downstream impact when implementing system changes • Self-motivated and curious, with the ability to independently solve problems and communicate issues proactively • Experience managing multiple priorities in a fast-paced environment • Excellent communication, collaboration, and stakeholder management skills • Experience supporting large user populations and distributed organizations • Proficiency with Microsoft Office and Dropbox • Must be authorized to work in the US • Must not require employment sponsorship

🏖️ Benefits

• Professional development and career advancement opportunities • Competitive Compensation Plan • Health Benefits for Full-time Employees • Complimentary Crunch Gym Membership • Discounts on Services, Products and More!