Renewals Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Eve

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

🤖 Artificial Intelligence

☁️ SaaS

🔥 Funding within the last year

💰 $103M Series B - Eve on 2025-09

Legal • Artificial Intelligence • SaaS

Eve is an AI-native legal software company that provides an AI operating system (EveOS) and suite of AI tools purpose-built for plaintiff law firms. Its platform automates and accelerates intake (24/7 multilingual intake and live signing), case evaluation, drafting (demand letters, complaints, discovery), medical chronologies, legal research, and litigation workflows through products like Eve Analyst, Eve Agents, Eve Auditor, Eve Research, and Atlas — a living data layer that auto-extracts and structures records. Eve emphasizes firm-wide intelligence and collaboration, integrates with existing case management systems or operates standalone, and markets itself as SOC 2 Type II certified and HIPAA-compliant. It's used by hundreds-to-thousands of plaintiff-focused firms to increase case capacity, speed up work, and improve settlements and firm performance.

📋 Description

• Run auto-renewal processing, forecast hygiene, and contract audits across the book • Help achieve 95%+ on-time renewal close by T-30 with zero lapses on Enterprise accounts • Partner with the Scaled CSM to manage scaled-book renewals using automation and light-touch commercial execution • Support Enterprise renewal strategy through T-120 renewal briefs, commercial preparation, and account research • Pull data, draft documents, and help set up commercial conversations • Ramp into A2 coverage during the first quarter and independently run A2 renewals and complex mid-market escalations by the end of Q2 • Help build playbooks, tooling, and documentation for a scalable renewals function • Collaborate with CSMs, AEs, deal desk, and Finance on clean handoffs and fast contracting • Use AI tooling for account research, proposal drafting, forecast summaries, and customer outreach • Help define an AI-enabled modern renewals function

🎯 Requirements

• Process-oriented; able to manage dozens of moving pieces without dropping the thread • Commercial instincts, including guiding customers through pricing, handling objections, and negotiating terms • Clear and compelling written and verbal communication • Grit, ambition, and desire to build a function and grow into more scope • Ability to quickly learn SaaS tools • Hands-on time in a CS platform such as Vitally, Gainsight, or Catalyst is an advantage • Experience with a CRM such as HubSpot or Salesforce is an advantage • Curiosity about the plaintiff legal industry • AI-forward mindset • 1–3 years in SaaS renewals, customer success operations, sales operations, or account management (preferred qualifications) • Comfort working with usage data, product signals, and forecast inputs (preferred) • Exposure to contract lifecycle processes, including proposals, redlines, and signature workflow (preferred)

🏖️ Benefits

• Competitive Salary & Equity • 401(k) Program with Employer Matching • Health, Dental, Vision and Life Insurance • Short Term and Long Term Disability • Commuter Benefits (in office employees only) • Autonomous Work Environment • Workplace Setup Reimbursement • Telecomm Stipend • Flexible Time Off (FTO) + Holidays • Quarterly Team Gatherings • In office Perks (in office employees only)