Customer Service Representative, Series 7 Registered

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $60k - $80k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

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Crypto.com

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

₿ Crypto

💳 Fintech

🔐 Security

Crypto • Fintech • Security

Crypto. com is a leading cryptocurrency platform that offers trading, buying, and selling services for Bitcoin, Ethereum, and over 350 other cryptocurrencies. It supports transactions in EUR and allows users to pay via SEPA and Apple/Google Pay, depending on jurisdiction. The platform is known for its regulatory compliance and high security standards, with over 100 million users worldwide. Crypto. com also offers products like Crypto Basket for portfolio diversification, on-chain staking for passive income, and the DeFi Wallet for P2P trading. With a commitment to user security and regulatory adherence, Crypto. com holds numerous security certifications and licenses globally. It aims to put cryptocurrency in every wallet and provides various tools for trading, earning rewards, and understanding the crypto market.

📋 Description

• Deliver white-glove customer service through phone, email, and chat channels. • Drive continuous improvement to the customer service experience by identifying and deploying enhancements to the customer service process. • Expand your financial services expertise as you develop deep subject mastery of equities trading, margin, and options.

🎯 Requirements

• Active FINRA Series 7 and 63 Licenses with 1+ years of customer-facing brokerage experience including equities trading, margin accounts, and options trading. • Series 24 and supervisory experience welcome but not required. • Clean regulatory record with no Disclosure Events. • Excellent customer service, written, and verbal communication skills. • Willingness to deliver excellent customer experience through phone and text-based channels. • Ability to quickly build rapport & credibility with clients. • Self-starter and ambitious learner who is comfortable with ambiguity and a fast-paced environment. • Familiarity with front-end mobile trading applications. • Able to exercise independent thought and judgment, adapt to new tasks, and prioritize tasks in a multi-task environment. • Enthusiasm for building a customer service culture.

🏖️ Benefits

• Competitive salary • Attractive annual leave entitlement including: birthday, work anniversary • 401(k) plan with employer match • Eligible for company-sponsored group health, dental, vision, and life/disability insurance • Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up • Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.