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Customer Service

Job not on LinkedIn

πŸ•’ March 31

πŸ‡ΊπŸ‡Έ United States – Remote

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ’ Customer Support

Where this job comes from

Posted on Crystal Coast All Call's careers page, not through a job board

First seen by Remote Rocketship March 31

Still open on Crystal Coast All Call's site. Checked 3 hours ago.

Logo of Crystal Coast All Call

Crystal Coast All Call

- employees

🀝 B2B

πŸ‘₯ B2C

B2B β€’ B2C

Crystal Coast All Call is a remote customer service and inbound sales agency that provides phone-based support and sales assistance. Its agents handle inbound sales, customer support, order placement, returns and replacements, product questions, client-specific support, and vendor coordination for shipping information. The role emphasizes patience, empathy, stress management, and adapting to adverse situations while delivering knowledgeable, friendly service.

πŸ“‹ Description

β€’ Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations β€’ Provides knowledgeable, friendly and eloquent customer service β€’ Experience working with users to identify the best solution

🎯 Requirements

β€’ Inbound sales, customer service and support β€’ Assisting customers with product questions β€’ Placing new orders β€’ Handling existing orders - returns/ replacements β€’ Provide client-specific support β€’ Contacting vendors for shipping information

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