Client Service Representative

🕒 April 24

🌺 Hawaii – Remote

🌺 Hawaii – Remote

💵 $50k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

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CSC

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5001 - 10000 employees

CSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across a range of fund strategies, transactions involving capital markets participants in both public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions. We are the trusted partner of choice for more than 90% of the Fortune 500®, more than 90% of the 100 Best Global Brands®, and more than 70% of the PEI 300. Founded in 1899 and headquartered in Wilmington, Delaware, USA, CSC prides itself on being privately held and professionally managed for more than 120 years. CSC has office locations and capabilities in more than 140 jurisdictions across Europe, the Americas, Asia Pacific, and the Middle East. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve. We are the business behind business®.

📋 Description

• Build relationships with our clients to better understand their unique needs and concerns • Fulfill requests and answer questions for internal and external customers • Respond promptly to customer inquiries via phone or electronically • Provide excellent customer service to both internal and external clients • Organize the workflow to meet customers’ time frames and demands • Navigate between multiple databases quickly and accurately • Recommend process improvements where applicable • Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

🎯 Requirements

• Experience working in a customer service or administrative capacity • Energetic self-starter who thrives in a fast-paced, team-oriented environment • Attention to detail and accuracy • Strong prioritization and time-management skills • Flexibility and agility, with the ability to multitask • Problem-solving skills • Strong computer skills and proficiency in MS Office, Word, and Excel • Effective verbal and written communication skills • Salesforce experience a plus

🏖️ Benefits

• paid time off • medical insurance • dental insurance • 401(k) plans