Engagement Manager

🕒 June 10

🇺🇸 United States – Remote

💵 $74.4k - $119.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 37%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CSG

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences.

📋 Description

• Manage one or more small to medium-sized projects • Fully manage projects end to end through implementation, including risk and issue management and reporting • Create project initiation documentation, delivery approach, and internal program and solution delivery review for internal program approval • Deliver projects within agreed budget, scope, and time; manage risks and issues; ensure quality of deliverables and documentation; and implement appropriate delivery practices and methods • Create communication plans, facilitate meetings and forums, and establish project infrastructure for information sharing with teams and stakeholders • Create the project budget and resource forecast, track delivery against budget, and proactively manage issues and changes with the account lead • Participate in initiatives that improve delivery practice and CSG as a whole • Coordinate project elements, request resources, and ensure effective communication among team members, stakeholders, and customers

🎯 Requirements

• Bachelor’s degree or equivalent experience • 2–3 years of experience managing client facing project implementations • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders at all levels • Critical problem solving and risk mitigation capabilities • Advanced time management and organizational skills • Strong leadership and team management abilities • Advanced knowledge of Microsoft Office - Word, Excel, and PowerPoint • Ability to read, write, speak and understand the English language in a business environment

🏖️ Benefits

• Work from Home • Employee Belonging Groups • Healthcare: Dental, Medical, and Vision • Paid Vacation, Volunteer, and Holiday Time Off • Bonus opportunity