Healthcare Customer Service Agent

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CSpring

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

💼 Consulting

☁️ SaaS

B2B • Consulting • SaaS

CSpring is a consulting firm that specializes in unlocking the power and potential of data to achieve technology-enabled business goals. Founded in 1996, the company focuses on data-driven solutions that align with clients' business objectives, offering services such as data architecture, management, analytics, and reporting. With a team of full-time consultants, CSpring collaborates with both public and private sector clients to develop technology strategies, architect data solutions, build software, and create visualizations tailored to meet unique client needs. CSpring is also recognized as a certified Woman-owned Business Enterprise (WBE) and has been named a Best Place to Work in Indiana.

📋 Description

• Support the Medicaid Customer Service Team • Deliver advanced inbound customer service to Indiana Medicaid members and providers • Address inquiries about pharmacy coverage, claims, and medication pricing • Help members and providers navigate their healthcare and pharmacy-related needs • Work overtime as needed

🎯 Requirements

• High school diploma • 1–2 years of customer service experience • Prior experience as a Pharmacy Technician in a retail, LTC, hospital, or similar setting • Proficiency with computers, software systems, data entry, and Microsoft Office suite • Strong time management and ability to manage multiple priorities • Excellent customer service and communication abilities • Team-oriented positive attitude aligned with CSpring’s values: Committed, Collaborative, Consultative, Caring • Ability to work overtime as needed • Must pass background checks and pre-employment drug screen • Must complete E-Verify requirements • Access to a quiet, distraction-free workspace • Experience with Medicaid and/or government healthcare programs preferred • Previous remote work experience preferred • Call center or inbound/outbound pharmacy call experience preferred

🏖️ Benefits

• Fully remote work arrangement • Best Place to Work award-winning workplace • Respectful, valued, and supportive team environment • Career growth opportunities