Encompass Administrator

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CTI Staffing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1998

🎯 Recruiter

🤝 B2B

Recruitment • B2B

CTI Staffing is a staffing and recruiting firm that specializes in onshore and nearshore talent solutions across the US, Canada and LATAM. The company places candidates in contract and permanent roles, offers services for both candidates and hiring organizations, and emphasizes cultural fit and long-term partnerships. With 25+ years of experience and a LATAM headquarters for nearshore engagement, CTI focuses on building teams quickly and supporting clients with tailored recruiting and staffing processes.

📋 Description

• Administer and configure Encompass business rules, personas, input forms, workflows, and screen/field settings • Audit and clean up legacy configuration from multiple mergers and acquisitions by removing redundant or conflicting setup • Partner with underwriting, processing, and disclosure teams to reduce friction and clicks in daily workflows • Manage user administration, including roles, permissions, and personas, as the organization grows through acquisitions • Support and expand Encompass API and integration work as platform capabilities roll out • Troubleshoot system issues and document root causes and fixes • Partner with internal development and IT teams on LOS-related projects, including data migrations from acquired companies' legacy systems • Stay current on Encompass releases and best practices; recommend adoption where it improves efficiency

🎯 Requirements

• Hands-on Encompass (ICE Mortgage Technology) admin experience in production — non-negotiable • Deep familiarity with business rules, personas, input forms, and workflow configuration • Understanding of the mortgage loan lifecycle (origination → processing → underwriting → disclosures → closing) • Experience cleaning up a complex, heavily customized Encompass environment, ideally M&A-shaped • Strong troubleshooting and documentation skills; comfortable as the escalation point for end users • Ability to work independently, fully remote; clear communicator with technical and non-technical stakeholders • Encompass API/Developer Connect or other integration tooling experience (nice to have) • Exposure to other major LOS/mortgage technology platforms (nice to have) • Background at a lender that grew through M&A, integrating acquired teams' processes (nice to have) • ICE Mortgage Technology / Encompass certifications (nice to have)