RLS Advocate

Job not on LinkedIn

🔥 2 minutes ago

🏈 Alabama, Alaska, +44 more states – Remote

infoinfo

💵 $48.8k - $73.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Cummins Inc.

Cummins Inc.

10,000+ employees

Founded 1919

🏗️ Construction

💼 Consulting

🏥 Healthcare

💰 $75M Grant on 2024-07

Construction • Consulting • Healthcare

Cummins Inc. is a global power technology leader that designs, manufactures, and distributes a variety of engines and power systems solutions. They offer products that range from diesel and natural gas engines to hybrid and electric power systems, as well as components like turbochargers, fuel systems, and emissions solutions. With a strong emphasis on innovation, Cummins aims to reduce emissions and improve fuel efficiency. The company is dedicated to helping industries navigate the transition to cleaner energy through integrated power solutions suitable for diverse applications such as on-highway, marine, mining, and construction. Additionally, Cummins provides services including remote monitoring, diagnostics, and aftermarket support, reinforcing its commitment to sustainability and customer service excellence.

📋 Description

• Create, update, and close service requests in the OneC RLS system • Communicate between Infant Care/Engineering groups and repair locations where units are being repaired • Ensure proper Cummins processes are followed during repair events • Assist in sourcing orders for parts, tools, and other items • Contact certified repair locations via phone, chat, email, or other necessary means • Gather repair event details and document them in the appropriate system • Participate in required meetings and communicate cross-functionally • Maintain involvement in ongoing repairs and events while support is needed • Remove delays in repair events and improve repair-process efficiency • Partner with the Infant Care Team and service locations to handle repairs • Assist in identifying and resolving channel-readiness concerns • Identify quality, service, and other issues and communicate them for potential resolution • Drive quality in repair and support processes • Support products within the RLS Infant Care scope and perform related duties as needs arise

🎯 Requirements

• Must be able to communicate appropriately with different stakeholders about repair event details, often including technical information • High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations • Must have work authorization validated through E-Verify • Must be able to contact certified repair locations via phone, chat, email, or other necessary means • Must be able to gather repair event details and document them in the appropriate system • Must be able to participate in required meetings and communicate cross-functionally • Must be able to handle potentially stressful situations professionally • Must be able to locate and source necessary parts, tools, and other items

🏖️ Benefits

• 401(k) Retirement Savings Plan • Cash Balance Pension Plan • Medical insurance • Dental insurance • Life insurance • Health Savings Account • Domestic Partners Coverage • Full complement of personal and professional benefits • E-Verify work authorization validation • No Department of Transportation (DOT) related pre-screenings required

Apply Now

Similar Jobs

🔥 2 hours ago

Insurance Claim HQ

51 - 200

⚖️ Legal

🛡️ Insurance

Intake Advocate guiding Insurance Claim HQ clients through initial insurance-claim intake. Explaining legal services, answering questions, and coordinating new matters with the firm.

🇺🇸 United States – Remote

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔥 2 hours ago

Alexander Shunnarah Trial Attorneys

51 - 200

💼 Consulting

🏥 Healthcare

⚖️ Legal

Intake Advocate guiding VIP referral clients through initial personal-injury law-firm intake. Providing attorney judgment, explaining agreements, and coordinating new matters with case teams.

🇺🇸 United States – Remote

💵 $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🕒 Yesterday

HUB International

10,000+ employees

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Workers’ compensation claims advocate managing complex claims and risk programs for HUB International insurance brokerage clients. Advising diverse businesses on claims outcomes, compliance, and return-to-work strategies.

🇺🇸 United States – Remote

💵 $100k - $110k / year

⏰ Full Time

🟠 Senior

🕒 Yesterday

Blue Cross Blue Shield of Massachusetts

1001 - 5000

🛡️ Insurance

⚕️ Healthcare Insurance

🏥 Healthcare

Live Chat Member Service Advocate helping Blue Cross Blue Shield members resolve claims, benefits, and eligibility questions. Providing digital support through chat, email, and occasional outbound calls.

🇺🇸 United States – Remote

💵 $24 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🕒 2 days ago

IMA Financial Group, Inc.

1001 - 5000

🏗️ Construction

🏥 Healthcare

🏨 Hospitality

Member Advocate resolving employee-benefit questions for IMA Financial Group clients. Researching insurance issues, coordinating resolutions, and supporting onboarding and service improvement.

🇺🇸 United States – Remote

💵 $70k - $85k / year

💰 Private Equity Round on 2020-11

⏰ Full Time

🟡 Mid-level

🟠 Senior