EAP Work Life Consultant, Bilingual

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on CuraLinc Healthcare's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

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Logo of CuraLinc Healthcare

CuraLinc Healthcare

501 - 1000 employees

Founded 1980

🏥 Healthcare

👥 HR Tech

🤝 B2B

💰 Private equity on 2024-09

Healthcare • HR Tech • B2B

CuraLinc Healthcare is a clinical-first employee behavioral health and EAP (Employee Assistance Program) provider that delivers employer mental health benefits and care coordination. The company connects employees to clinically appropriate care—therapy, coaching, rapid-access psychiatry, substance-use disorder treatment, and 24/7 licensed clinician support—augmented by technology such as an AI Care Companion to improve engagement and early risk detection. CuraLinc emphasizes financially sustainable programs with measurable outcomes (claims include serving ~22 million members, ~4,400 clients, <1 day speed-to-care, and a strong ROI), targeting enterprise and benefits leaders seeking scalable, evidence-driven workplace mental health solutions.

📋 Description

• Complete Telephonic Intakes • Gather Required Demographic Information • Assess the Participants Needs Through Targeted Questioning • Offer Guidance and Consultation • Ensure All Documentation Is Complete and Accurate • Conduct Timely and Targeted Research • Contact and Vet Service Providers by Phone to Ensure All Referrals Meet Participants' Needs • Develop Grammatically Correct and Error-Free Cover Letters and Fulfillment Materials • Participate in Additional Departmental Tasks, As Needed

🎯 Requirements

• Prior Experience with Resource Giving to Participants, Including Housing, Childcare, Services for Older Adults or Financial Assistance • Knowledge of and Experience in Community or State Based Programs • Bachelor's Degree in Psychology, Social Work or a Helping Profession Field • English/Spanish - speak, read, write • Excellent Verbal and Written Communication Skills • Exceptional Customer Service Skills • Strong Attention to Detail • Ability to Research and Search for Resources • Ability to Work in a Fast-Paced Environment • Fundamental Understanding of MS Office and Contact Management Systems • Prior Experience Conducting Telephonic Intake and/or Assessment Preferred

🏖️ Benefits

• 100% company-paid single tier medical coverage insurance • PTO • 401(k) with match • Dental insurance • Vision insurance • Life insurance • Disability insurance • Robust benefits package • Full-time salaried employment • Fully remote work

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