Category Manager – IT

🕒 June 11

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Cushman & Wakefield

10,000+ employees

Founded 1917

💼 Consulting

🏥 Healthcare

🏗️ Construction

Consulting • Healthcare • Construction

Cushman & Wakefield is a global leader in commercial real estate services, providing a wide range of services including agency leasing, asset services, capital markets, global occupier services, project and development services, tenant representation, and valuation and advisory for various industries such as logistics and industrial, multifamily, retail, life sciences, data centers, and healthcare. The company is committed to driving forward for clients, colleagues, and communities with a focus on diversity, equity, and inclusion, as well as environmental, social, and governance principles. Operating in over 60 countries with 52,000 professionals, Cushman & Wakefield consistently delivers insights and research, such as market reports and sustainability efforts.

📋 Description

• The Category Manager is responsible for overseeing and optimizing procurement and management strategies for IT-related goods and services • This role focuses on driving cost efficiency, improving supplier relationships, and aligning purchasing strategies with organizational goals • They will be the interface with the IT business lines to lead the development and implementation of supplier relationship and performance management • This role will implement the organization’s short, medium and long term strategies by ensuring the highest level of service based on C&W’s Procurement Policies and Procedures • Develops major goals to support the organizations strategy • Creates a working environment that encourages high performance and innovation • Becomes a trusted advisor and subject matter expert on the categories • Removes roadblocks to enable the delivery of procurement and client account goals • Promotes compliance with C&W’s code of conduct • Develop and implement a strategic sourcing plan for IT related goods and services • Conduct Global, Regional and Country market research to stay updated on industry trends and identify opportunities for cost savings and quality improvements • Set category goals aligned with company objectives and regularly measure performance against these targets • Responsible for working with procurement business partners and service line leadership to align category management vision with service line and procurement priorities • Incorporates industry best practices into category delivery • Utilizes demand planning to target value from supplier agreements • Identify, evaluate, and establish relationships with IT vendors, suppliers, and service providers • Negotiate favorable terms and contracts, ensuring compliance with internal policies and industry regulations • Manage supplier performance and conduct periodic reviews to assess service levels, cost-effectiveness, and alignment with business needs • Monitors preferred supplier utilization, builds roster to ensure capability to deliver across the service line portfolios, and monitors performance to ensure capability to meet account needs • Communicates supply category preferred supplier metrics and helps the business drive greater adoption of the preferred supplier network • Develops and maintains strong relationships with business units and the category management team • Drives for results by consistently achieving goals in a timely manner • Develops and delivers communications with clarity and impact, ensuring consistent messaging • Encourages creation and brings new best in class ideas and approaches to the table for developing and executing category strategies and working within the supply market to ensure Cushman & Wakefield meets or exceeds their objectives • Working cross-functionally with other departments including Finance, Operations, TDS, HR, Project Management, etc. for delivery of category strategies • Identify and mitigate risks within the IT supply chain • Work with the legal team to ensure vendor contracts include necessary risk management and compliance clauses • Ensure effective and up-to-date commercial arrangements • Strong problem-solving skills utilizing continuous improvement techniques • Utilizes change management techniques to drive the development and utilization of a preferred supplier program

🎯 Requirements

• Bachelor’s degree • 5-8 years of category management experience • Professional certifications preferred e.g., CPSM, CIPS, C.P.M., or evidence of continued professional growth • In-depth knowledge of IT Procurement and fundamentals, IT specific category specific knowledge • Strong interpersonal and analytical skills • Ability to build relationships with key business stakeholders and 3rd party vendors • Inner drive to accomplish goals and not deterred by obstacles • Capacity to develop innovative strategies and solutions • Creative problem solver • Contract negotiation and ongoing management skills • Analytics, ability to mine data to drive in depth analysis • Building and managing diverse supplier relationships • Interface with all levels in the organization • Project Management • Continuous improvement • Personal flexibility • Independent worker, self-starter • Organizational savvy • Innovativeness • Effective Communication & Presentation skills • Decision making & crisis management • Business Influence, interviewing and active listening • Knowledge of effective supplier risk management techniques

🏖️ Benefits

• health, vision, and dental insurance • flexible spending accounts • health savings accounts • retirement savings plans • life and disability insurance programs • paid and unpaid time away from work

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